Who: Habitat for Humanity
What: The successful candidate will be highly organized and motivated with strong service and administrative skills. This role is one of the organization’s main points of contact with the public and the Coordinator must be able to effectively communicate the organization’s mission and needs and motivate others to engage with the mission. The position is responsible for all aspects of the volunteer program, both construction and non-construction volunteers. Under the guidance and supervision of the Development Manager, the Volunteer Coordinator will recruit, schedule and coordinate volunteers. The ideal candidate for the Volunteer Outreach Coordinator has a passion for the volunteer spirit, a positive disposition, and thrives on building collaborative relationships with volunteers and co-workers.
Responsibilities:Respond to volunteer inquires in a timely manner; recruit new volunteers and engage existing volunteersUnderstand and uphold policies related to volunteers (waivers, youth engagement, etc.)Assist individuals and corporate teams with registering on Galaxy, our Volunteer Management systemMeet with the construction staff regularly and visit the various build sites to be well aware of construction progress and upcoming volunteer tasksManage Galaxy’s volunteer calendar and serving opportunities including monitoring, adding and deleting construction and non-construction serving opportunitiesRecruit volunteers for specific needs such as committees, social media, site hosts, tool room, special events and special buildsParticipate in pre-construction meetings as new builds beginParticipate in meetings with Volunteer Coordinators at other Habitat for Humanity affiliates to share best practicesPrepare Board Reports, weekly reports of upcoming volunteer groups to our Construction Team, and Sweat Equity reports to our Family and Service CoordinatorLead the ongoing effort to improve the volunteer experienceVisit jobsites on Wednesday, Friday and Saturday to meet and greet volunteersConduct volunteer satisfaction surveys via an online survey and report findingsPlan Volunteer Appreciation Events/GiftsContribute volunteer related content such as volunteer spotlight for the newsletter, website, social mediaPerform other duties and projects as assignedQualifications:
- Enthusiasm for the mission of Habitat for Humanity.
- Associate’s degree in a related field/prior nonprofit experience.
- Strong customer service skills.
- Excellent oral and written communication, ability to speak to larger groups.
- Proficient in Microsoft Office Suite and experience with volunteer management software.
- Solid interpersonal and relationship building skills.