Information Technology Support Associate - Desktop Support
The Academic Computing and Communications Center (ACCC) at University of Illinois at Chicago seeks a self-motivated, responsible professional as an Information Technology Support Associate - Desktop Support. The position will encompass client hardware and application support for the Office of the Chancellor. The candidate must have excellent customer service skills, good technical skills; possess the ability to communicate well even with non-technical users and a strong desire to stay up to date with technology. Candidates must have good writing skills, be very organized, possess the ability to handle multiple priorities concurrently, demonstrate the ability to work with different groups to coordinate tasks, and maintain a professional demeanor at all times. Problem solving skills, working knowledge of client side technology using Active Directory Group Policy, System Center Configuration Manager (SCCM), the ability to train others on computer related matters, and previous work experience supporting executive level clients is strongly preferred.
Minimum Acceptable Qualifications:
1. Any combination totaling one year from the following categories:
a) Progressively more responsible work experience in an Information Technology (IT) related profession
b) College course work which included Information Technology (IT), or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
● 60 semester hours or Associate’s Degree equals one year
2. Experience with MS-Outlook, MS-Office, Active Directory Group Policy, Smartphone configuration and support, Windows 7, Vista, and Windows XP client software.
Preferred qualifications
1. Bachelor’s Degree
2. Two (2) additional years of progressively more responsible work experience in IT-related profession
3. Experience with SCCM and Mac OSX client software
For fullest consideration, please complete an online application on the University of Illinois at Chicago, Human Resources website, https://jobs.uic.edu and also submit a cover letter and resume to the email address: Emp_Rec2@uillinois.edu through the close of business 5pm, August 31th 2011. Please reference Job Code CA8897 and the position title in the cover letter and email. All information submitted will be thoroughly evaluated and verified.
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In the heart of Chicago, we offer degrees in fields of study that can change your life and change the world. CUPPA students and alumni are uniquely skilled to build and transform sustainable urban neighborhoods and communities and to address the challenges presented in the 21st century. Find our more about our Bachelors, Masters, and Doctorate degrees at cuppa.uic.edu.
Follow our job postings below and our national job tweets at @CUPPACareers. For student internships and student opportunities, head to the CUPPA Student Opportunities Blog
Have a job or internship to post? Send an email with the title, location, job description, and contact information to cuppa@uic.edu