Program Manager
Port of San Diego
October 20, 2014
Professional Area:
Land-Use Management and Code Enforcement
Experience:
5-7 years
Contact person:
Toshma Brown
Phone:
619-686-7216
Fax:
619-686-6408
Email:
tbrown@portofsandiego.org
Location:
San Diego, CA
The Port of San Diego is seeking an ideal candidate who will serve as a supervisor and lead a team of redevelopment planners, overseeing specialized planning functions. The candidate should have knowledge and experience with the California Coastal Act, California Environmental Quality Act and regional and local planning.
This candidate will be able to conduct research and performs complex planning studies, projects and assignments; develops and updates comprehensive and long-range plans and associated policies and programs; provides policy advice and represents the department and the Port with federal, state and local agencies; and performs related work as assigned.
GENERAL PURPOSE
Under general direction, plans, organizes, manages and participates in the work of teams engaged in developing, implementing, testing and evaluating large-scale programs or projects of significant Port impact in terms of cost, service impact and visibility; plans and monitors performance against program goals and objectives and ensures program results; leads and participates in efforts to build program support and participation with internal and external program or project stakeholders; assists in planning and coordinating implementation of large scale projects or programs; and performs related duties as assigned.
Under general direction, plans, organizes, manages and participates in the work of teams engaged in developing, implementing, testing and evaluating large-scale programs or projects of significant Port impact in terms of cost, service impact and visibility; plans and monitors performance against program goals and objectives and ensures program results; leads and participates in efforts to build program support and participation with internal and external program or project stakeholders; assists in planning and coordinating implementation of large scale projects or programs; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS
A Program Manager is responsible for planning and managing teams of internal staff and outside resources engaged in implementing and evaluating large-scale programs or projects, with significant Port importance, visibility and cost impact. Programs or projects typically entail substantial, multi-year resource commitments and significant staff involvement. Work requires program/project management expertise to integrate multiple interests and stakeholders in achieving successful program/project results. In-depth organization and process knowledge is frequently essential for ensuring program/project success. An incumbent also assists in planning and coordinating implementation of the District's strategic and business planning initiatives and processes.
A Program Manager is responsible for planning and managing teams of internal staff and outside resources engaged in implementing and evaluating large-scale programs or projects, with significant Port importance, visibility and cost impact. Programs or projects typically entail substantial, multi-year resource commitments and significant staff involvement. Work requires program/project management expertise to integrate multiple interests and stakeholders in achieving successful program/project results. In-depth organization and process knowledge is frequently essential for ensuring program/project success. An incumbent also assists in planning and coordinating implementation of the District's strategic and business planning initiatives and processes.
Program Manager is distinguished from other project management positions that require knowledge and experience in engineering, planning, environmental, maritime or other similar disciplines.
Essential Duties and Responsibilities:
The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
1. Plans, organizes, controls, integrates and evaluates the work of internal staff, consultants and contractors assigned as program or project staff; develops, imple¬m¬ents and monitors project plans to achieve planned project goals and performance standards and criteria; develops and monitors performance against the project budget; plans, prioritizes, monitors and controls business, technical, fiscal and administrative functions relevant to program or project success.
2. Plans, organizes, directs and evaluates the performance of internal project team members; establishes performance requirements and personal development targets applicable to project requirements; regularly monitors performance and provides coaching for project performance improvement; provides performance evaluation feedback to team members' managers or recommends compensation and other rewards to recognize performance of assigned staff; recommends disciplinary action, up to and including termination, to address performance deficiencies, subject to management concurrence, in accordance with the Port's human resources Rules and Regulations, policies and labor contract provisions.
3. Provides leadership and works with program/project staff to develop and retain a high performance, service-oriented work environment that supports the Port’s mission, objectives and service expectations; provides leadership and participates in programs and activities that promote workplace diversity and a positive employee relations environment.
4. Manages a large-scale Port-wide program or project; formulates overall program/project goals; researches, develops and implements program or project plans to meet goals and service objectives; develops, recommends and manages program budgets, features and metrics; develops and implements or recommends associated program policies and operating and administrative procedures; identifies and recommends solutions to program resource needs and requirements; develops a program or project work plan; plans, organizes, implements and evaluates work activities to meet established overall program or project goals and objectives; analyzes alternative methods or processes to meet program and service delivery goals, including conducting cost benefit and resource requirement analyses; ensures program compliance with all applicable Port and outside agency requirements.
5. As project leader, defines project goals and objectives, convenes appropriate task forces and committees, develops agendas and facilitates meetings, develops and manages multi-year and annual work programs, negotiates, manages and expedites consultant contracts and monitors project status and progress; manages change control processes; leads and participates in the analysis and redesign of complex work processes associated with program/project requirements; conducts management reviews of progress against time lines and budgets and develops project reports and related materials; develops and prepares reports and presentations.
6. Evaluates the effectiveness of program activities and makes or recommends program modifications; monitors conformance with program/project budget and other requirements; prepares narrative and statistical program performance reports and recommendations.
7. Coordinates and integrates program services and activities with other divisions and departments; develops program partnerships, where applicable, with external agencies and organizations.
8. Represents the program and project team with senior management, project sponsor, consultants, contractors, stakeholders and the public. Additionally, incumbents assigned to the Environmental and Land Use Management Department may also be responsible for overseeing one or more of the following specialized areas.
9. Provides environmental expertise and technical assistance to other departments, tenants, agencies and organizations; responds to a variety of environmental inquiries from representatives of different District divisions/departments or tenants and provides recommendations, to address environmental land use or planning issues; interprets and explains laws, regulations, rules, policies, processes and procedures related to areas of responsibility for District management, staff, tenants and stakeholders; responds to requests for information regarding project activities or requirements; represents the District in meetings with internal and external agencies regarding project issues; conducts in-house training on assigned projects and regulatory processes.
10. Oversees and participates in performing environmental field investigations; conducts compliance work and special studies requiring technical expertise and knowledge in environmental land use, planning, maritime and sustainability disciplines; plans and organizes site environmental assessments and field investigations; plans and directs field sampling and other environmental survey activities and efforts associated with sustainability, natural resources, stormwater, watersheds, bay water and sediment quality, hazardous waste property inspections and clean-up/mitigation efforts, and their associated educational programs; plans and organizes the activities of field crews for District and tenant environmental compliance investigations; oversees and participates in the compilation and analyses of data and findings and recommends courses of action.
11. Oversees the preparation of and provides recommendations regarding the Port Master Plan and other related plans to obtain approval of Port Master Plan Amendments by the Board of Port Commissioners and certification by the California Coastal Commission for projects.
12. Participates in and monitors reviews of District and tenant development projects to ensure compliance with the California Environmental Quality Act (CEQA), coastal, environmental and other relevant federal, state and local laws, regulations, codes and District policies and procedures; oversees issuance of coastal development permits consistent with CEQA, Coastal Act, San Diego Unified Port District Act and the Port Master Plan.
13. Facilitates planning and environmental activities with other governmental agencies; serves as District’s representative on local, regional and national associations of interest to the District’s mission; participates in meetings, conferences, conventions and other professional forums to keep abreast of regional/national planning trends and emerging strategies for ports.
OTHER DUTIES
1. May act for the department director in that individual's absence.
Knowledge of:
1. Project management methodologies and software.
2. Advanced principles, practices and methods of program, administrative and organizational analysis, including work flow analyses and business process reengineering.
3. Advanced principles, practices, tools and techniques of program/project planning and management, including change management and control.
4. Theory, principles and practices of strategic planning and long-term business and operation planning.
5. Principles and practices of public administration, including purchasing, contracting and maintenance of public records.
6. Principles, practices and methods of project budgeting and cost control.
7. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility.
8. Principles, practices and techniques of group process facilitation and conflict resolution.
9. Principles and practices of sound business communication.
10. Principles and practices of effective management and supervision, particularly as applicable to project teams.
11. Port human resources Rules and Regulations, policies and labor contract provisions.
Ability to:
1. Operate Project Management Software.
2. Plan, organize, manage and direct a variety of complex program functions and activities to achieve program/project goals, objectives, timelines and deliverables over a multi-year period.
3. Analyze difficult and complex program, administrative, operational and organizational objectives and issues, evaluate alternatives and reach sound, logical, fact-based conclusions and recommendations.
4. Collect, evaluate and interpret appropriate and applicable data, either in statistical or narrative form.
5. Coordinate program/project activities with multiple stakeholders and facilitate development of consensus among diverse groups and individuals.
6. Apply sound, creative problem solving techniques to resolve difficult program issues and problems.
7. Understand, interpret, explain and apply laws, regulations, ordinances and policies applicable to program/project responsibilities.
8. Understand, interpret and respond to internal and external customer needs and expectations.
9. Prepare clear, concise and comprehensive reports, correspondence and other documents appropriate to the audience.
10. Present conclusions and recommendations clearly, logically and persuasively to both internal and external program/project stakeholders.
11. Negotiate effectively on behalf of the department and the Port.
12. Ensure the maintenance of all required files, records and documentation.
13. Exercise expert independent judgment and initiative in the recognition and resolution of complex and difficult problems within established policy guidelines.
14. Exercise tact and diplomacy in dealing with difficult and sensitive people, issues and situations.
15. Establish and maintain effective working relationships with all levels of managers and staff, representatives of other agencies, consultants, contractors, the public and others encountered in the course of work.
16. Make public and stakeholder presentations on projects, Port initiative, and policies.
MINIMUM REQUIREMENTS
Education, Training and Experience: Graduation from a four-year college or university with a major in public or business administration, environmental or natural sciences, urban or regional planning or a closely related field; and at least five years of progressively responsible project management or program development, implementation and administration experience. Experience in a public agency is preferred. Time served as a District Intern counts towards the years of experience.
Licenses; Certificates; Special Requirements: A current, valid California Class C driver's license at time of appointment and maintained at all times thereafter in order to operate a vehicle on District business.
If assigned to perform work at any of the District’s maritime facilities you must be able to pass a background check in accordance with current Federal and State requirements.
If assigned to perform work at any of the District’s maritime facilities you must be able to pass a background check in accordance with current Federal and State requirements.
PHYSICAL AND MENTAL DEMANDS Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation.
***In order to apply for this position please visit our website at www.portofsandiego.org***