Project Coordinator - Port Authority of NY & NJ (Jersey City, NJ)

Who: Port Authority of NY & NJ - Technology Transition Team

What: The Project Coordinator will play a significant leadership role in the rollout of a series of new technology solutions for the 1,600+ member Port Authority Police Department. Building on the recent successful transition of the department onto a modernized, electronic crime and incident-reporting system, the coordinator will advance implementation of electronic motor vehicle accident reporting and citation writing. This work will involve project management, stakeholder coordination, and strategic communication tasks done in an office environment, as well as occasional field visits and observations conducted on-site at police commands in the NY and NJ area. This work will be overseen by the Security Technology group, under the Office of the Chief Security Officer. This is a full-time, one-year contract opportunity with the possibility to extend.
Primary tasks include:
• Working closely with the vendor and other stakeholders to advance per-implementation configuration and development of the technology solutions
• Identifying and advancing business process changes that might be required as a result of technology replacing a paper or manual process
• Lead planning, scheduling and logistics for all training sessions and go-live dates once the technologies are ready to be implemented; coordinate post-implementation follow-up visits and assess additional support needs
• Maintaining situational awareness of all project components through use of a project work plan, check-ins with stakeholders, and other means the Project Coordinator might develop
• Creating new solutions for the police to use the new records management system, such as developing standardized reports that can be generated for statistical or auditing purposes
 • Communicating vendor needs to agency staff, and assisting with resolution on a case-by-case basis, to ensure project milestones are achieved
• Keeping lines of communication open across stakeholders by convening regular meetings 

Qualifications:
• Demonstrated ability to liaise with a variety of stakeholders and audiences, ranging from boots on the ground to executive management
• Strong problem-solving and conflict resolution skills
• Excellent verbal and written communication skills
• Attention to detail, including strong organizational skills
• Entrepreneurial spirit, including the ability to master new information quickly
• Sense of humor and outside-of-the-box thinking
• Ability to work evening/early morning, or weekend hours when necessary (though infrequent)

Education and Experience
• Minimum of a Bachelor’s degree, preferably with coursework in public administration, public policy, project management, or related field (e.g., criminal justice, pre-Law, business administration)
• Graduate degree in similar fields described above desired but not required
• Demonstrated experience organizing large groups of people or coordinating events (this could include in a volunteer capacity, for a non-profit or political campaign)
• Mastery of Microsoft Office Suite required. Experience with Microsoft Project or similar software strongly preferred
• Proven leadership in decision making. Experience with police or security is not required; demonstrated ability to tackle new topics and become a relevant contributor is required

Interested candidates should send a cover letter and resume directly to jonofrio@panynj.gov