Transportation Routing Specialist – CPS (Chicago)

Who: Chicago Public Schools

What: This position applies basic knowledge of supply chain operations and logistics principles to assist with delivering day-to-day transportation services to CPS students city-wide. Duties include basic to medium complexity data analysis to develop and implement route changes, drawing autonomous conclusions to propose recommendations for new policies and procedures, managing small to medium size vendors to ensure quality and safety of transportation services for CPS students, including students with special needs and / or disabilities. The work is performed under general supervision. Primary responsibilities include:

Analysis, Recommendation and Development of Bus Runs:
• Uses a variety of sources (such as Edulog, Zonar/Edutracker GPS systems, city road closures and construction materials, etc.) and abstract thinking skills to gather, sort, compile/break down and analyze transportation and student data to recommend and develop an optimal number of single bus runs through the metropolitan area of Chicago.
• May develop some basic city-wide bus routes.

Identifies Tiering Feasibility:
• Determines the operational feasibility of current run pairings through comparative analysis of multiple data systems.

Logistical and Statistical Data Analysis:
• Utilizes transportation routing software to coordinate and review various data (stop creation, student type, school information, bell time) and transportation requirements of eligible students from various audiences (such as diversity groups) to recommend optimal runs.
• Works with school transportation coordinators and bus monitors to validate student ridership data.
• Generates and analyzes various reports, such as vendor change and vendor summary reports.

Vendor Management:
• Generates and analyzes various reports, such as vendor change and vendor summary reports to monitor and evaluate vendor performance levels at assigned schools.
• Aggregates, distributes, and manages daily vendor KPI’s.
• Fosters successful business relationships with assigned small to medium size vendors.

Communicates with various internal and external audiences:
• Provides guidance and explanations on detailed bus runs information and changes due to a range of circumstances to various audiences (schools, vendors, parents, and students). Some information conveyed to the audiences is of critical nature.
• Answers routine questions / investigates and resolves basic inquiries / concerns from parents, general public and CPS staff concerning bus routing, scheduling, and school boundaries and escalates highly complex inquiries to the senior staff. Utilizes independent judgment and tact when dealing with some conflicting situations.
• Performs other duties as they might be assigned.

Qualifications:
 • Associate degree in logistics, supply chain management, hospitality, information technology, business or related field. Bachelor’s degree in logistics, supply chain management, hospitality, information technology, business or related field is preferred.
• One (1) to two (2) years of experience in travel, transportation, customer service, and/or hospitality industry, including some experience with transportation routing/scheduling systems preferred, or a combination of education and related experience.
• Basic knowledge of Chicago geographic area, city streets, road system, and traffic patterns.
• Advanced knowledge of Microsoft Office (Excel, Word, and Power Point).
Knowledge & Skills
• Strong map reading and mathematical skills to make accurate math calculations.
• Understanding of bell times and time-sensitivity of projects.
• Ability to acquire and maintain knowledge of individual school transportation service requirements. • Ability to adapt to changing priorities to meet deadlines and work well under pressure.
• Ability to attend to detail and follow tasks through to completion.

The direct link to the job posting isn’t working, but applicants can go to the CPS careers site and search the job title or ID number (180000BF).