Peer-to-Peer (P2P) Project Associate, Alternative Transportation for Chicagoland- Chicago, IL

Alternative Transportation for Chicagoland Position Opening
Position Title: Peer-to-Peer (P2P) Project Associate Reports to: CEO, Alternative Transportation for Chicagoland
General Overview:

Date opened: July 7, 2014 Position will start asap

Alternative Transportation for Chicagoland (formerly IGO CarSharing) is a 501c3 affiliate of the Center for Neighborhood Technology (CNT). Alternative Transportation for Chicagoland (ATC) is continuing the mission of IGO to make it possible to live well without owning a car and to create an integrated multi- modal transportation system. ATC seeks a Project Associate for a grant-funded initiative to test three peer-to-peer (P2) carsharing models in and around the Chicagoland region. The P2P Project Associate is a hands-on position working directly on the implementation of the two-year P2P carsharing pilot project.
Position Overview:
The Project Associate will work closely with the Project Manager and the Chief Executive Officer of ATC, the former CEO of IGO CarSharing. As a start-up pilot project, this person will be responsible for a wide range of duties. We are anticipating a creative and flexible, but also fast-paced atmosphere. The successful candidate must be a self-starter and an independent worker.
In particular, s/he must be well organized, outgoing, and have excellent communication, outreach, and customer service skills. We anticipate that this person will interact with a wide range of people including car owners and renters, community groups, and local businesses.
This is a full-time position.
Responsibilities:
Project Implementation

• Conduct web based and grassroots outreach to communities, car owners and driver participants.
  
• Assist car owners with operations, such as technology installations, maintenance and repair,
  insurance, and other issues as they arise.
  
• Assist with marketing and communications activities including writing and managing social media
  channels.
  
• Field calls from driver participants as well as car owners who may need immediate assistance.
  
• Track program metrics.
  
• Use research to inform project implementation and likely participants.
  
• Administer surveys to participants and other stakeholders.
  Qualifications
  

• Bachelor’s degree required.
  
• One to three years’ experience in related field.
  
• Outreach or customer service experience preferred.
  
• Excellent interpersonal, written, and verbal communication skills.
  
• Prefer strong technical skills.
  
• Self-starter with ability to work in a fast-paced environment with minimum supervision.
  
• Willingness to be available on call evenings and weekends as needed.
  Anti-Discrimination Policy
  

Alternative Transportation for Chicagoland, as an affiliate of the Center for Neighborhood Technology, is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age, disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to hiring, termination, promotion, transfer, layoff, leave of absence, compensation, and training.
How to Apply:
Send cover letter and resume to:
Human Resources – ATC
c/o Center for Neighborhood Technology 2125 W. North Avenue
Chicago, IL 60647
Fax to 773-278-4877 or email to careers@cnt.org No phone calls please.