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Program Manager - Coordinated Transportation, Hopelink - Bellevue, WA

Program Manager - Coordinated Transportation

Hopelink
Professional Area: 
Transportation Planning
Location: 
BellevueWA

Summary:
Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community. We do this by (1) supporting the coordination of special needs transportation through cross-sector collaborations to identify solutions, close gaps, and improve services and (2) providing travel education and resources to build awareness of existing transportation options. We work to make it easier for all people to get around King County through innovative, entrepreneurial, collaborative problem solving.
The Coordinated Transportation Program Manager will manage key mobility management projects and initiatives, support mobility coalitions, and may supervise Mobility Management staff. This position is funded through federal, state, and local funds and grants, and is contingent upon continued future grant funding.
To see the complete posting and to apply, click here: https://home.eease.adp.com/recruit/?id=13452981
Essential Functions:
  • Provide staff support to coalitions and workgroups to include the King County Mobility Coalition and subcommittees and three subregional mobility coalitions in King County. Staff support functions include member recruitment and engagement, planning and facilitating meetings, and creating and executing work plans.
  • Maintain, improve, and promote web-based tools including FindARide.org, Vets-Go.com, and Eastsideeasyrider.org.
  • Pursue high-impact mobility projects; identify project resources, including federal, state, and local funding opportunities; and support proposal-writing efforts. 
  • Contribute to planning activities including transportation needs assessments and coordinated transportation plans.
  • Represent and communicate the vision, mission, and goals of the coalitions, Hopelink, and Mobility Management to coalition partners, transportation users, community groups, and other stakeholders, demonstrating good judgment and awareness of the political environment and social context in which we operate. 
  • Incorporate safety – including workplace safety, safe travel for pedestrians and users of special needs transportation, and other aspects of safety – into projects and activities.
  • Maintain financial oversight and grant compliance for assigned coalitions and projects, including tracking outcome data and assisting with grant reporting.
  • Communicate respectfully with people of all cultures, languages, ages, genders, gender preferences, races, physical abilities, ethnic backgrounds, and religions.
  • Maintain a professional and positive working relationship with clients, vendors, volunteers, donors, and fellow staff and adhere to the Hopelink Standards of Conduct.
  • Regular attendance and punctuality is essential to our business and to this position.
  • Other duties as assigned.
Required Qualifications:
  • Three years collaborative project management experience, demonstrating effective facilitation, action planning and implementation. 
  • Bachelor's degree or an equivalent combination of education, work experience, and/or military service.
  • Experience in coalition building that involves catalyzing others to launch successful initiatives.
  • Exceptional communication skills, including familiarity with business writing, meeting facilitation, interpersonal communication, electronic communication, and presentations, with the ability to communicate effectively using tact, courtesy and good judgment.
  • Experience collecting and analyzing data, defining problems, identifying potential solutions, developing implementation strategies, and evaluating outcomes.
  • Understanding of performance measurement and action planning strategies.
  • Proficiency with a personal computer, mobile devices, the internet, and Microsoft Office.
  • Experience working with diverse communities, preferably low-income, older adults, people with disabilities, immigrants, refugees, and/or veterans. 
  • Required skills include leadership, planning and organization, coalition building, creative problem-solving, professional relationship management, and marketing.
Preferred Qualifications:
  • Supervisory/management experience
  • Familiarity with mobility management or special needs transportation
  • Knowledge of passenger transportation services and providers in King, Snohomish, and Pierce Counties
  • Experience managing grants and contracts, preferably federal grants
  • Experience with Drupal, WordPress, Google Docs, SurveyMonkey, ArcGIS, Salesforce, Routematch, and Smartsheet