Youth Housing Care Specialist, Heartland Human Care Services - Hybrid (Chicago, IL)

 Salary Range:

$19.79 To $24.80 Hourly

Title: Youth Housing Care Specialist

Location: 4822 N Broadway Chicago, IL 60640

Schedule: Hybrid, Monday-Friday 8:30am-5:00pm

Summary:  

Under the general guidance of the Program Manager, The Youth Housing Care Specialist will serve as the main point of contact and primary case manager for youth enrolled in the Neon Transitional Housing program. Outcomes are achieved through implementation of participants’ individual service plans (ISP), by providing ongoing housing case management services and connecting youth to needed resources in the community. The Youth Housing Care Specialist leverages industry knowledge and best practices to promote the mission and Vision of Heartland Human Care Services. Supports culture development and management efforts. 

Essential Functions: 

Duties & Responsibilities 

• Completes intake paperwork with participants and gathers eligibility documentation. Orients participants to the program. Explains paperwork fully and completely. Rapidly engages participants and builds rapport and trust. 
• Locates and secures appropriate private market housing units for homeless youth and provides advocacy services with landlords on behalf of program participants as needed.
• Uses Ansell Casey assessment and/or other appropriate assessment tools to create individualized service.
• Plans, follows up with participants to ensure progress is being made toward identified goals, and provides both case management services and referrals to community resources to assist participants in accomplishing program goals.
• Utilizes motivational interviewing techniques, maintains clinical understanding of how mental health influences behavior, and uses a trauma-informed approach in working with youth.
• Monitors the participants’ self-administration of medication as applicable.
• Completes file reviews and other quality assurance activities as required. Completes and writes case notes daily, uses electronic database(s), completes reports on time, and maintains participant files.
• Meets with employers, landlords and service providers to help resolve conflicts that might arise.
• Networks with other housing and youth service providers to ensure that the needs of the youths are
• adequately addressed.
• Administers funds for client assistance as per program policies and procedures.
• Participates in program and operational planning with Program Manager.
• Continues the professional development through active, self-initiated participation in/with supervision, in house training, conferences, seminars and independent study.
• Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies and program guidelines.
• Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards. 
• Transportation of program participants and/or Organizational property may be required.
• Works outside of regular work hours with a flex schedule may be required in order to visit participants when they are available.
• Other duties as assigned.

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Assistant Community Living Specialist, DFSS - Chicago, IL

 ESSENTIAL DUTIES

• Provides short-term options counseling, information, referral and assistance to adults with disabilities, older adults and their families regarding available social service resources and services (e.g., homemaker services, adult day care services, respite services, medical transportation, housing and legal services, home delivered meals, etc.)
• Service provision is provided over the phone in a call center environment, face to face for walk-in clients, virtually for one-on-one appointments and group information sessions, electronically in response to client email inquiries, and in written communication in response to traditional mail information requests
• Assists clients in completing applications for available services and benefits (e.g., RTA reduced fare passes, homemaker services)
• Provides excellent customer service to clients and ensures customer service goals are met and maintained
• Makes referrals to appropriate social service agencies to ensure clients receive needed services
• Follows up with clients, family members and service providers to ensure client concerns have been addressed
• Acts as an advocate for clients by working on their behalf to secure needed services and benefits
• Maintains confidentiality of client information as required by state, federal and local laws and regulations and professional practice standards
• Contacts agencies to obtain information about programs and services and to identify resources for clients
• Maintains a resource directory of individuals and organizations that provide services to older adults and individuals with disabilities
• Operates a Telecommunications device for the deaf (TDD) and telephone equipment to receive and transfer incoming calls and to process hearing impaired calls
• Accesses a language bank to obtain translator services to communicate with non-English speaking clients
• May provide back-up coverage assistance in Regional I&A offices in the absence of the assigned staff

 

Congregate Dining Program Placements. Essential duties include:

·         Conducts daily site visits to monitor program operations to ensure compliance to Golden Diners program regulations and protocols as well as public health codes.

·         Collects, reviews, reconciles, and processes the submission of daily and weekly Congregate Dining Program Reports

·         Ensures client registrations are completed for new clients entering the program and on an annual basis for active clients.

·         Ensures weekly meal orders are placed for each site and changes are made to orders as necessary accurately reflecting site participation.

·         Monitors the meal utilization at each site to identify trends in participation that require additional action or steps to be taken.

·         Ensures that each site has an adequate inventory of nutrition supplies, and that equipment at each site is in working condition.

·         Ensures adequate staffing levels of Hospitality Workers and Trainees for the operation of Congregate Dining (Golden Diners) Program

·         Communicates and works with each Host Agency representative(s), and/or program management regularly to discuss Golden Diner Program participation, compliance issues, and other concerns to ensure prompt resolution.

Qualifications

 

Graduation from an accredited college or university with a Bachelor’s degree in Gerontology, Psychology, Social Sciences, Public Health, or a directly related field, or an equivalent combination of education, training and experience.

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Program Coordinator - Mother and Child Alliance, Ann & Robert H. Lurie Children's Hospital of Chicago - Chicago, IL

 Job Description

The Mother and Child Alliance Program Coordinator will leverage program partnerships, provide outcome and data analysis, and implement projects.

• Conducts intake on all new MACA clients and collects media releases when requested.
• Develops programs to support MACA clients, in collaboration with development and case management teams, including outreach and recruitment, and reporting.
• Provide program support for MACA Enhanced Case Managers including supplies and equipment for team members as well as clients, tabulate support provided and capture client testimonials for services received.
• Collect and analyze monthly Provide client data from Case Managers for aggregate data reports for quarterly and annual reports to funders, development team, and the Board.
• Collaborate with community partners to develop and implement strategies, education, and outreach efforts to promote community programs and initiatives, and volunteer opportunities, and attend MACA events as requested. 
• Reports to Surveillance Manager to ensure coordination of perinatal surveillance data, client level data and adherence to funded contract guidelines.
• Implement MACA programs (prenatal classes, creative writing classes, job training, etc.) including logistics, scheduling, instructors, program participation statistics, and sharing program reports (number of participants, program outputs, and how they align with MACA strategic outcomes, etc.) with leadership, the development team and the Board.
• Support development with identification of opportunities for in-kind support, Goodwill vouchers and donations matching current client need. 
• Provide logistical support to Fetal Infant Mortality Review meetings, including meeting preparation and coordination of participants.
• Provide logistical support to the MACA Executive Board of Directors, including preparation of quarterly Program activity reports, minutes, and supportive materials.
• Provide general administrative support to MACA including payment records, audit support, and coordination and management of student interns.
• Assist with MACA development as directed, including the MACA Run & Walk team, Giving Tuesday, Mother’s Day, donor appreciation and stewardship, and client interviews, etc.
• Protect organization's value and manage risk by keeping information confidential.
• Maintain and complete annual IDPH HIPPA training, required Lurie trainings and preserve client confidentiality in all communications.
• Collaborate with MACA Executive Director to develop and implement comprehensive strategies for building maintaining and tracking partners with a focus on engagement and outreach of internal and external stakeholders.
• Perform other duties as assigned.
   

Education

• Bachelor’s degree or 5 or more years’ office and administrative and program management experience. 
• Three or more years of program database and outcome analysis experience required. 
• Three or more years of experience working with non-profit, community-based programs is required. 
• Direct experience with programs impacting persons living with HIV is desired. 

Pay Range

$59,280.00-$96,928.00 Salary

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Community Disaster Program Specialist, American Red Cross - Romeoville, IL

 WHAT YOU NEED TO KNOW (Job Overview):

As a Community Disaster Program Specialist, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. You will also create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters.  Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):   

Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.

Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.

Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.

Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.

Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.

Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.

Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education: Bachelor's degree required, or equivalent combination of education and related experience required.
• Experience: Minimum 3 years of related experience.
• Valid Driver’s License

REQUIRED SKILLS AND ABILITIES:

• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

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Preservation Compact Senior Program Officer, Community Investment Corporation - Hybrid (Chicago, IL)

 

At a glance

$75–80K/yr

Medical, dental, and vision coverage plus paid time off

Hybrid, based in Chicago, Illinois, United States

Work in person for part of the week, from the location

Job

Full-time

US work authorization required

The Position: The Preservation Compact Senior Program Officer provides strategic support for the Preservation Compact, a collaborative initiative housed at CIC to address the loss of affordable rental housing in Cook County. Collaborative partners encompass a diverse array of housing stakeholders, including all levels of government, for-profit and non-profit developers, community and grassroots groups, lenders and civic organizations. The Senior Program Officer leads policy analysis and stakeholder engagement efforts, driving consensus-building among partners to advance the Compact's affordable housing preservation goals. This role involves developing and implementing strategic initiatives, conducting research and analysis to inform policy recommendations, and maintaining strong relationships with key stakeholders across sectors.
Reports to: Director of The Preservation Compact
Duties and Responsibilities:
•
Support Preservation Compact Director in the development and implementation of the Preservation Compact's policy agenda and strategic plan
•
Conduct research and analysis to further the Preservation Compact's policy, legislative, and other priorities
•
Convene, facilitate, and coordinate logistics of select regular and ad hoc working groups
•
Represent the Preservation Compact at meetings and events as needed, cultivate relationships with partners and other stakeholders
•
Track, research, and update information on properties targeted for preservation
•
Identify and develop resources including maps, data tools, and outreach materials to support Preservation Compact activities
•
Assist in developing biannual report, other publications, and grant reports as needed
•
Support cross-programmatic efforts within Community Investment Corporation
•
Maintain excellent relations and communications with coworkers, CIC staff, and external partners, and other stakeholders
•
Field ad hoc requests for information or assistance from the Preservation Compact
•
Provide communications, content and updates regarding assigned program areas to be included in the Preservation Compact's newsletter, press releases, action alerts, legislative updates, meeting minutes, and program areas of the website
•
Collaborate with team members on outreach, communications, events, and other activities as needed
Skills and Experience:
•
Bachelor’s degree and 5+ years of experience in community development, affordable housing, public policy, or related fields preferred
•
Excellent MS Office skills, experience with data analysis and GIS/mapping software, and Notion project management platform preferred
•
Knowledge of local/regional housing and community development institutions strongly preferred
•
Experience with website content maintenance and email newsletter programs preferred
•
Excellent organizational skills, attention to detail, ability prioritize multiple deadline driven projects
•
Excellent verbal, written, and interpersonal communication skills

Salary range of $75k-$80k. Full benefits including medical/dental/vision insurance, life insurance, long term disability insurance, PTO, tuition reimbursement and gym membership reimbursement.

For consideration, please submit resume to Human Resources at Kathleen.prock@cicchicago.com

View original posting HERE!