Program Coordinator - Mother and Child Alliance, Ann & Robert H. Lurie Children's Hospital of Chicago - Chicago, IL

 Job Description

The Mother and Child Alliance Program Coordinator will leverage program partnerships, provide outcome and data analysis, and implement projects.

• Conducts intake on all new MACA clients and collects media releases when requested.
• Develops programs to support MACA clients, in collaboration with development and case management teams, including outreach and recruitment, and reporting.
• Provide program support for MACA Enhanced Case Managers including supplies and equipment for team members as well as clients, tabulate support provided and capture client testimonials for services received.
• Collect and analyze monthly Provide client data from Case Managers for aggregate data reports for quarterly and annual reports to funders, development team, and the Board.
• Collaborate with community partners to develop and implement strategies, education, and outreach efforts to promote community programs and initiatives, and volunteer opportunities, and attend MACA events as requested. 
• Reports to Surveillance Manager to ensure coordination of perinatal surveillance data, client level data and adherence to funded contract guidelines.
• Implement MACA programs (prenatal classes, creative writing classes, job training, etc.) including logistics, scheduling, instructors, program participation statistics, and sharing program reports (number of participants, program outputs, and how they align with MACA strategic outcomes, etc.) with leadership, the development team and the Board.
• Support development with identification of opportunities for in-kind support, Goodwill vouchers and donations matching current client need. 
• Provide logistical support to Fetal Infant Mortality Review meetings, including meeting preparation and coordination of participants.
• Provide logistical support to the MACA Executive Board of Directors, including preparation of quarterly Program activity reports, minutes, and supportive materials.
• Provide general administrative support to MACA including payment records, audit support, and coordination and management of student interns.
• Assist with MACA development as directed, including the MACA Run & Walk team, Giving Tuesday, Mother’s Day, donor appreciation and stewardship, and client interviews, etc.
• Protect organization's value and manage risk by keeping information confidential.
• Maintain and complete annual IDPH HIPPA training, required Lurie trainings and preserve client confidentiality in all communications.
• Collaborate with MACA Executive Director to develop and implement comprehensive strategies for building maintaining and tracking partners with a focus on engagement and outreach of internal and external stakeholders.
• Perform other duties as assigned.
   

Education

• Bachelor’s degree or 5 or more years’ office and administrative and program management experience. 
• Three or more years of program database and outcome analysis experience required. 
• Three or more years of experience working with non-profit, community-based programs is required. 
• Direct experience with programs impacting persons living with HIV is desired. 

Pay Range

$59,280.00-$96,928.00 Salary

LEARN MORE/APPLY here!

Program Coordinator - Underclassmen Programs, Urban Alliance - Chicago, IL

 

Job Details

Job Location

Chicago Office - Chicago, IL

Salary Range

$50,000.00 - $57,000.00 Salary/year

Description

POSITION SUMMARY

Are you an experienced youth development or education professional with a passion for increasing economic opportunity for all? Urban Alliance a national youth workforce development nonprofit, is seeking a Program Coordinator (PC) for our Underclassmen Program in the Chicago region.  The PC is responsible for ensuring the organization is providing high quality internships and delivering workforce training for high school students. To effectively drive this mission, the PC manages a caseload of 11th grade students, is the first point of contact for school counselors, mentors and corporate sponsors and handles workforce development training. This position reports to the Program Manager.

 

ABOUT URBAN ALLIANCE

Urban Alliance (UA) believes that all young people deserve equal access to the work experience, professional networks, and skills training needed to achieve economic mobility. For more than 25 years, UA has provided thousands of young adults from historically excluded communities with the skills, social capital, and career exposure needed to overcome systemic barriers to equal employment and economic mobility. UA is a bridge between young adults, employers, and schools that provides high school students with comprehensive soft skills and digital literacy training, paid internships with local employers, individualized mentoring and case management, and ongoing post-high school planning support.

Qualifications

Job Responsibilities

Student Support

• Conduct the recruitment of program participants by visiting and conducting information presentations at high schools and charter schools. 
• Facilitate professional development workshops for underclassman throughout the program year, to ensure participants build skills identified for career and academic success.
• Monitor the professional, academic, and personal performance of a full cohort of underclassman and track attendance of participants.
• Introduce and guide interns on senior year UA program options and convert 25-40% to HSIP program.

 

Programming

• Build and maintain relationships with students, mentors, parents, and school staff.
• Work independently and proactively to manage time, follow-through on action items, meet deadlines, and be accountable for expectations. 
• Assist the regional HSIP program with pre-work during the fall.
• Manage the underclassman summer internship cohort during summer programming.
• Collaborate with mentors to conduct formal evaluations of intern job performance and skill development during summer internships.

Facilitation

• Facilitate weekly professional development workshops for underclassman program.
• Review and prepare workshop curriculum.
• Monitor student engagement and completion of Exit Ticket submission after each workshop.
• Support regions in facilitating HSIP Pre-Work curriculum during the fall to seniors.

Data Management

• Work with Program Manager and Director of Evaluation to share data and respond promptly to data requests.
• Work collaboratively with the team to identify trends and issues across the region (and organization) and utilize information to adjust program or practice. 
• Ensure all data is correctly and promptly entered in Salesforce while adding any updates, edits, and auditing for compliance.
• Use feedback from students and colleagues to inform practice and identify professional development needs and goals.
• Other duties as assigned.

 

Qualifications

Youth Development and/or Youth Case Management Experience: The ideal candidate will have a bachelor's degree in education, Social Work, Counseling, or a related field or demonstrated ability/experience in youth development and career counseling in lieu of a degree. All candidates will have at least two years of experience working with youth or young adults in career or college counseling or other areas of youth development. The ideal candidate will possess facilitation or teaching skills including planning and monitoring participant engagement and learning. 

Relationship Management: The ideal candidate can manage business relationships with corporate mentors, internship employers, and school staff. The candidate will have experience in escalating, mediating and/or problem-solving critical issues with external stakeholders (employers, mentors, and/or school staff.) 

Professional Written and Verbal Communication Skills: The candidate must effectively and proactively communicate daily priorities to internal (direct supervisors, program team, C-Suite leaders, etc.) and external stakeholders (interns, mentors and corporate partners). In addition, candidates must have experience in conducting training by using materials and conversational language.

Project Management/Business Acumen: Strong project management skills include the ability to independently and proactively manage time, follow-through on action items, meet deadlines, and be accountable for expectations.  The ideal candidate can manage multiple workstreams and projects. The candidate will also have experience in making data-informed decisions to drive strategic needs. Candidates should be able to prioritize their workload and organize documentation in a matter that’s easily shared among several partners in the organization.

 

COMPENSATION AND BENEFITS

At Urban Alliance one of our core values is taking care of each other, and this includes offering competitive benefits, paid time off, and options for remote work.  The salary for this position is between $50,000__to $57,000 depending on experience.  In addition to having paid time off between December 25th and January 1st, you can accrue up to 18 days (about 2 and a half weeks) of paid time off (PTO) plus 10 paid federal holidays, 5 sick days, as well as birthday and diversity paid holidays. After 3 years of employment, additional PTO days are provided.  Depending on the calendar, additional paid closure days and early closure days are established each year.  Our benefits include a comprehensive health plan with 90% individual healthcare coverage for employees; 403(B) retirement plans with a 3% match; pre-tax commuter, health, and childcare benefits; and whole life insurance.

Learn more/APPLY here!

Program Engagement Coordinator, Care Access - Remote

What We Do

Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview

Reporting to the Manager, Loyalty Marketing the Program Engagement Coordinator will play a key role in supporting the Care for Friends Ambassador (Patient Referral) Program. This individual will manage program-related email communications, ensure prompt and solution-oriented responses, and assist with problem-solving to meet the needs of program participants. As a liaison between Care Access and program ambassadors, the specialist will provide exceptional customer service to maintain engagement and satisfaction.

What You'll Be Working On

• Respond promptly and professionally to incoming emails and requests related to the Patient Referral Program.
• Provide clear, solution-oriented communication to resolve inquiries and address issues.
• Assist in problem-solving to ensure program participants have a seamless experience.
• Maintain accurate and up-to-date records of interactions in the program database.
• Collaborate with internal teams to address escalations or unusual situations effectively.
• Support program operations by identifying opportunities for process improvements.

What You Bring (Knowledge, Skills, And Abilities)

• Strong written and verbal communication skills with a customer-first approach.
• Exceptional organizational and time management skills to handle multiple requests efficiently.
• Proficiency in data entry with attention to accuracy and detail.
• Problem-solving skills with a proactive and solution-focused mindset.

Certifications/Licenses, Education, And Experience

• High school diploma or equivalent; some college coursework preferred.
• Minimum 1-2 years of experience in a customer service or administrative support role.
• Experience with CRM tools and email platforms is a plus.

Learn more/APPLY here!

Program Coordinator (EDIC), Ann & Robert H. Lurie Children’s Hospital of Chicago - Chicago, IL

 Job Description

The Program Coordinator will play a crucial role in the Department of Pediatrics, Office of Medical Education, by leading the development and implementation of Equity, Diversity, Inclusion, and Compassion and Wellbeing (EDICW) initiatives. Reporting to departmental leadership, the Coordinator will collaborate closely with medical education programs to promote EDICW projects across all levels of the department. This position involves organizing events for trainees and faculty, curating the department’s presence at regional and national EDICW conferences, helping develop, monitor, and lead EDICW programs, managing, tracking, and helping evaluate EDICW initiatives throughout the department, and working with HR, leadership, and various teams to integrate EDICW principles into recruitment, onboarding, training, career development, career satisfaction, and retention processes.  

The program coordinator will coordinate the daily operations of the program, acting as a key resource for program leaders and administrative liaisons. Responsibilities include managing and organizing activities to ensure the program runs smoothly. This role is responsible for the daily operations and decision making that supports a specific program or initiative. The coordinator will be responsible for planning, organizing, and controlling processes to achieve program objectives within scope, time, quality, and budget constraints. 

 

Essential Job Functions: 

• Partners closely with the Department of Pediatrics leadership teams, including the Associate Vice Chair of EDI, the Associate Vice Chair of Compassion and Wellness, and the Associate Director of Medical Education to implement Department Programs and initiatives.  

• Acts on behalf of both Associate Chairs, establishing priorities, addressing administrative issues, responding to EDI and wellbeing-related inquiries, managing projects, and performing other duties as assigned. 

EDI 

• Coordinates all aspects of annual Student National Medical Association (SNMA) and Latino Medical Student Association (LMSA) conferences. SNMA Regional, LMSA Regional and LGBTQ+ conferences, including ordering room blocks, coordinating trainee attendance, partnering with the Associate Chair for Diversity and Inclusion to coordinate conference attendance, ordering and shipping materials, and managing on-site activities. 

• Oversees and plans Underrepresented in Medicine (URiM) programs including the Visiting Medical Student Program, URiM Welcome Event, and URiM Residency and Fellowship Recruitment Panels by organizing logistics, finding locations, managing contracts, sending invitations, managing RSVPs, arranging menu and decorations and developing mentorship plans. 

• Leads Fostering Equity and Allyship Through Simulation-based-education (FEATs) and Health Equity Rounds (HER) program coordination, including scheduling sessions, booking rooms, ordering food, sending reminders and materials to participants, and conducting follow-up evaluations. 

• Serves as the administrative lead for the Education EDI Committee and the Pediatric Resident and Fellow Diversity Committee, ensuring monthly meetings are scheduled, rooms are booked, and agendas are set. 

• Manages communication and outreach efforts, partnering with Marketing, Residency, and Fellowship Program Managers to oversee social media, website content, and the Pediatric Medical Education newsletter to align with EDI and URiM initiatives. 

Compassion 

• Implements and supports wellbeing initiatives, including physician and trainee engagement programs, serving as the hub for communication to foster open dialogue and develop action plans across regions and divisions. 

• Coordinates wellbeing events and programs, handling logistics such as scheduling, room bookings, food orders, sending reminders, conducting follow-up evaluations, and managing budgets for conferences, seminars, and webinars.  

• Composes and drafts documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; performs substantial editing and fact-checking. Creates, maintains, modifies, and/or ensures accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites. Conducts ongoing needs assessments and uses tools like Qualtrics, RedCap, and Excel for tracking and reporting.  

• Oversees and/or process a variety of financial transactions; produces, monitors, and reconciles budget statements; researches, identifies, and resolves discrepancies. 

Other duties as assigned.   

1.Coordinates the daily operation of departments to confirm that assigned programs are completed according to specifications, budgets, and timelines.

2.Plan and takes proactive steps to minimize delays in delivery.

3.Coordinate communication with customers/clients to arrange meetings, confirm program schedules, and discuss any program problems.

4.Assist in documenting and maintaining registry, database, of client/program information. May include facilitating collection, tracking, and reporting of data and other project activities in a timely manner to demonstrate impact for internal reporting, grant applications, stewardship reports and other related requests. 

5.Regularly communicates with management regarding the program’s status and any problems or potential problems.

6.Assists in scheduling delays and develops alternate plans.

7.Ensure that the services provided reflect the needs and expectations of the program. 

8.Assist with the collection of feedback from members, volunteers, and staff to improve future programs/services. 

9.Coordinate activities in special events that publicize the organization and its programs to the community. 

10.Performs other related duties as assigned.

Knowledge skills and abilities

•    Bachelors degree in related field required.

•    At least two years of related experience required.

•    Excellent verbal and written communication skills.

•    Excellent interpersonal and customer service skills.

•    Excellent organizational skills and attention to detail.

•    Excellent time management skills with a proven ability to meet deadlines.

•    Strong analytical and problem-solving skills.

•    Strong supervisory and leadership skills.

•    Ability to function well in a high-paced and at times stressful environment.

•    Proficient with Microsoft Office Suite or related software.

Pay Range

$59,280.00-$96,928.00 Salary

Learn more/APPLY here!