Intake & Community Relations Specialist, The Place for Children with Autism - Chicago, IL

Title: Intake & Community Relations Specialist

Type: Full-time

Location: Chicago, IL

Pay: Not Listed

As the Intake & Community Relations Specialist, you will be responsible for overseeing the intake process to ensure that all new families experience a high-quality and seamless onboarding into services. This includes oversight of intake workflows, documentation accuracy, and coordination of insurance enrollment needs. You will work closely with the outreach team and cross-functional departments to ensure that all required documents are submitted, and all processes are followed in alignment with organizational standards and timelines.

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Program Coordinator - Mother and Child Alliance, Ann & Robert H. Lurie Children's Hospital of Chicago - Chicago, IL

 Job Description

The Mother and Child Alliance Program Coordinator will leverage program partnerships, provide outcome and data analysis, and implement projects.

• Conducts intake on all new MACA clients and collects media releases when requested.
• Develops programs to support MACA clients, in collaboration with development and case management teams, including outreach and recruitment, and reporting.
• Provide program support for MACA Enhanced Case Managers including supplies and equipment for team members as well as clients, tabulate support provided and capture client testimonials for services received.
• Collect and analyze monthly Provide client data from Case Managers for aggregate data reports for quarterly and annual reports to funders, development team, and the Board.
• Collaborate with community partners to develop and implement strategies, education, and outreach efforts to promote community programs and initiatives, and volunteer opportunities, and attend MACA events as requested. 
• Reports to Surveillance Manager to ensure coordination of perinatal surveillance data, client level data and adherence to funded contract guidelines.
• Implement MACA programs (prenatal classes, creative writing classes, job training, etc.) including logistics, scheduling, instructors, program participation statistics, and sharing program reports (number of participants, program outputs, and how they align with MACA strategic outcomes, etc.) with leadership, the development team and the Board.
• Support development with identification of opportunities for in-kind support, Goodwill vouchers and donations matching current client need. 
• Provide logistical support to Fetal Infant Mortality Review meetings, including meeting preparation and coordination of participants.
• Provide logistical support to the MACA Executive Board of Directors, including preparation of quarterly Program activity reports, minutes, and supportive materials.
• Provide general administrative support to MACA including payment records, audit support, and coordination and management of student interns.
• Assist with MACA development as directed, including the MACA Run & Walk team, Giving Tuesday, Mother’s Day, donor appreciation and stewardship, and client interviews, etc.
• Protect organization's value and manage risk by keeping information confidential.
• Maintain and complete annual IDPH HIPPA training, required Lurie trainings and preserve client confidentiality in all communications.
• Collaborate with MACA Executive Director to develop and implement comprehensive strategies for building maintaining and tracking partners with a focus on engagement and outreach of internal and external stakeholders.
• Perform other duties as assigned.
   

Education

• Bachelor’s degree or 5 or more years’ office and administrative and program management experience. 
• Three or more years of program database and outcome analysis experience required. 
• Three or more years of experience working with non-profit, community-based programs is required. 
• Direct experience with programs impacting persons living with HIV is desired. 

Pay Range

$59,280.00-$96,928.00 Salary

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