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Showing posts with label Department of Family and Support Services. Show all posts
Showing posts with label Department of Family and Support Services. Show all posts

Assistant Community Living Specialist, DFSS - Chicago, IL

 ESSENTIAL DUTIES

  • Provides short-term options counseling, information, referral and assistance to adults with disabilities, older adults and their families regarding available social service resources and services (e.g., homemaker services, adult day care services, respite services, medical transportation, housing and legal services, home delivered meals, etc.)
  • Service provision is provided over the phone in a call center environment, face to face for walk-in clients, virtually for one-on-one appointments and group information sessions, electronically in response to client email inquiries, and in written communication in response to traditional mail information requests
  • Assists clients in completing applications for available services and benefits (e.g., RTA reduced fare passes, homemaker services)
  • Provides excellent customer service to clients and ensures customer service goals are met and maintained
  • Makes referrals to appropriate social service agencies to ensure clients receive needed services
  • Follows up with clients, family members and service providers to ensure client concerns have been addressed
  • Acts as an advocate for clients by working on their behalf to secure needed services and benefits
  • Maintains confidentiality of client information as required by state, federal and local laws and regulations and professional practice standards
  • Contacts agencies to obtain information about programs and services and to identify resources for clients
  • Maintains a resource directory of individuals and organizations that provide services to older adults and individuals with disabilities
  • Operates a Telecommunications device for the deaf (TDD) and telephone equipment to receive and transfer incoming calls and to process hearing impaired calls
  • Accesses a language bank to obtain translator services to communicate with non-English speaking clients
  • May provide back-up coverage assistance in Regional I&A offices in the absence of the assigned staff

 

Congregate Dining Program Placements. Essential duties include:

·         Conducts daily site visits to monitor program operations to ensure compliance to Golden Diners program regulations and protocols as well as public health codes.

·         Collects, reviews, reconciles, and processes the submission of daily and weekly Congregate Dining Program Reports

·         Ensures client registrations are completed for new clients entering the program and on an annual basis for active clients.

·         Ensures weekly meal orders are placed for each site and changes are made to orders as necessary accurately reflecting site participation.

·         Monitors the meal utilization at each site to identify trends in participation that require additional action or steps to be taken.

·         Ensures that each site has an adequate inventory of nutrition supplies, and that equipment at each site is in working condition.

·         Ensures adequate staffing levels of Hospitality Workers and Trainees for the operation of Congregate Dining (Golden Diners) Program

·         Communicates and works with each Host Agency representative(s), and/or program management regularly to discuss Golden Diner Program participation, compliance issues, and other concerns to ensure prompt resolution.


Qualifications

 

Graduation from an accredited college or university with a Bachelor’s degree in Gerontology, Psychology, Social Sciences, Public Health, or a directly related field, or an equivalent combination of education, training and experience.


Learn more/APPLY here!

Project Coordinator, Dept. of Family and Support Services, City of Chicago - Chicago, IL

 Project Coordinator

 

Department of Family and Support Services

(Children’s Services)

 

Number of Positions: 2

 

(Additional vacancies possible pending budget approval)

 

Starting Salary: $73,140

 

This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

 

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

 

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

 

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

 

Applications for this position will be accepted until 11:59pm CDT on 02/12/2025

 

Under general supervision, the class coordinates the administration, development and implementation of a specific project or program moderate in size and scope for a City department; and performs related duties as required.

 

 

ESSENTIAL DUTIES

·         Serves as a project supervisor, overseeing tasks and work operations to ensure established goals and objectives are met

·         Develops and implements operating policies and procedures to ensure the effectiveness of program operations.

·         Plans work schedules and priorities for project activities; participates in preparing project timelines, outcomes and tracking systems.

·         Develops marketing strategies to encourage participation in City projects and programs.

·         Acts as a liaison with City departments, public and private agencies and business organizations to secure commitments in providing services to program participants, sharing program information.

·         Monitors and provides direction to consultants engaged in administering program activities. 

·         Prepares narrative and statistical program status reports

 

 

Additional duties may be required for this position

Location:      1615 W. Chicago 60622

Days:             M-F

Hours:          9am to 5pm

 

THIS POSITION IS IN THE CAREER SERVICE

 

Qualifications

 

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a Bachelor's degree in Public or Business Administration, Social Sciences, Planning or a related field, supplemented by three years of progressively responsible experience in program administration, or an equivalent combination of training and experience is required.

 

NOTE:

 

SELECTION REQUIREMENTS

This position requires applicants to complete an interview which will include a written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.

Preference will be given to candidates possessing the following:

·         Previous project management experience. 

·         Previous work experience managing social service programs.

·         Previous experience working with early childhood programs.

·         Previous experience working with at risk populations

·         Bilingual-English and Spanish

Learn more/APPLY here!

Project Coordinator (Department of Family and Support Services) - City of Chicago

For more information and to apply please visit: LinkedIn

PROJECT COORDINATOR (DOMESTIC VIOLENCE)

Department of Family and Support Services

Number of Positions: 1

Description

The Project Coordinator manages components of projects, programs, or initiatives of the Division on Domestic Violence (DDV). Projects may include new program development and implementation, domestic violence system change or capacity building projects, and system change initiatives require cross-agency/ cross-partner collaboration. The position oversees a portfolio of programs that deliver services to gender-based violence survivors, monitors grant funding and program budgets, and reporting project performance outcomes. The Project Coordinator also supports DDV policy, planning, and project management efforts by researching and staying abreast of best practices and may serve as a DDV representative in collaborative projects lead by other partners.

 

Essential Duties

  • Serves as a project or program manager for DDV portfolio of projects and initiatives regarding gender based violence such as but not limited to domestic violence, human trafficking and sexual assault
  • Assist staff and work operations to ensure established goals and objectives are met
  • Develops and implements operating policies and procedures to ensure the effectiveness of program operations
  • Participates in preparing project or program operating budgets and monitors budget expenditures
  • Designs, implements, and monitors procedures utilized in program evaluation
  • Develops marketing strategies to encourage participation in City projects and programs
  • Monitors project and program expenditures, audits and approves contractor and consultant vouchers for payment
  • Acts as a liaison with City departments, public and private agencies, and business organizations to secure commitments in providing services to program participants, sharing program information, and obtaining additional funding support
  • Monitors and provides direction to consultants engaged in administering program activities
  • Collects and analyzes project data for performance and outcomes
  • Prepares narrative and statistical program status reports
  • Attends community, civic and business organization meetings to promote department programs or Citywide initiatives

THIS POSITION IS IN THE CAREER SERVICE

Qualifications

Graduation from an accredited college or university with a Bachelor degree in Public or Business Administration, Social Sciences, Planning, or a related field, plus three years of experience in program administration or an equivalent combination of training and experience is required.

Selection Criteria

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral part of the interview will be selected

Preference will be given to candidates possessing the following:

  • Previous project management experience or training in gender-based violence services such as but not limited to domestic violence, human trafficking, or sexual assault.
  • Previous experience working in the gender-based violence field.
  • Previous experience working with service agencies and providing technical assistance.
  • Previous experience with service agency program monitoring and fiscal auditing.
  • Proficiency with Microsoft Excel, PowerPoint, and Word.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Opportunity and Military Friendly Employer

City of Chicago Department of Human Resources

Lori E. Lightfoot, Mayor Christopher Owen, Commissioner

Applications for this position will be accepted until 11:59p.m. CDT on 11/30/2022.

Job Posting: Nov 16, 2022, 8:28:57 AM | Closing Date (Period for Applying) - External: Nov 30, 2022, 11:59:00 PM

Salary: $61,920.00/Year Pay Basis: Yearly

For more information and to apply please visit: LinkedIn

Recovery Team Senior Project Manager, Department of Family and Support Services, Chicago

Recovery Team Senior Project Manager TC#9644 $105,000 - $115,560 

Job Announcement 

Department of Family and Support Services 

Number of Positions: 1 

This position is funded through a grant and this employment opportunity is  contingent on the availability and continuation of the grant supporting this  position. The current grant supporting this position is expected to be available  through December 31, 2024. The City will provide sufficient notice when the grant  and employment opportunity expire. 

Mission 

Working with community partners, we connect Chicago residents and families to  resources that build stability, support their well-being, and empower them to thrive.  

Background - Department of Family and Support Services (DFSS) As the City of Chicago’s primary social services funder and administrator, the  Department of Family and Support Services (DFSS) manages a comprehensive, client oriented human service delivery system that employs a holistic approach to improving  the quality of life for our most vulnerable residents. The department provides services  to vulnerable Chicagoans through seven program units: children, domestic violence,  homeless, senior, workforce development, youth, and human services divisions. The  department provides critical services through its network of approximately 350  community-based agencies and directly through its six Community Service Centers  and six Regional Senior Centers. The department stewards a $790 million budget  ($404M annual budget + $386M in CARES, ARP, and Bond investments). 

American Rescue Plan (ARP) 

Under direction, this position oversees a major project(s) within the Chicago Recovery  Plan team, such as general administrative, program management, or leading a specific  functional area. This position may also serve as a liaison to the Mayor’s Office Project  

Management (PMO) team. Additionally, this position will be funded for  approximately three years and is considered a temporary, short-term full-time  position. Once Local Fiscal Recovery Funds (LFRA) are exhausted, this position  will no longer be sustained. 

Recovery Team Program Manager 

Under the direction of the First Deputy Commissioner, the Recovery Team Senior  Program Manager functions as a senior level manager, managing staff and directing the  functions and operations of programming provided to the Department of Family and  Support Services under the American Rescue Plan. 

ESSENTIAL DUTIES 

Under guidance from Department leadership including Program Deputies, assists with implementation of one or more programs within the Department’s Recovery  Plan portfolio.

 

Responsible for leading the American Rescue Plan initiatives by managing and  directing two Project Managers. 

Ensures Recovery Team Project Managers engage in programmatic oversight to  ensure goals and timelines are met. These aspects may include project plan  design, budget, process and outcome metrics, delegate agency management  including contract oversight and programmatic monitoring. 

Oversees the implementation plan for the development of a Request for Proposal  related to the administration of funds. 

Interprets and reports on data and information and draft recommendations for  executive leadership and stakeholders. 

Serves as a liaison to the Mayor’s Office Project Management Office and is  responsible for assisting with program-level reporting, operations,  communications, and compliance related to projects funded under the American  Rescue Plan and other local and federal funding sources. 

Ensures Recovery Team Project Managers execute programs on-time and within  budget and manages the preparation and administration of delegate agency  contracts, budgets and implements fiscal and budgetary controls to ensure  monies are fully optimized, leveraged, and expended 

Leads the monitoring, compliance and evaluation of delegate agencies responsible for the delivery of programs and services 

Analyzes legislative and policy proposals and prepares recommendations identifying potential impacts to departmental and program operations 

Creates linkages and collaborative partnerships with stakeholders (e.g., sister  agencies, community groups, private sector companies) to promote program  continuity and the development of quality services and programs 

Facilitates meetings with partners, stakeholders (e.g., sister agencies, community groups, private sector companies, etc.) to ensure that strategies and trends  within the assigned program. 

Identifies opportunities for integrating and/or connecting data systems as well as  strategies to increase program access to underserved and vulnerable populations; 

Represents the department at meetings, planning groups, and work groups to  discuss policies, and programs, progress and outcomes. Prepares various  comprehensive management reports and presentations including programmatic,  budgetary and performance reports; 

Provides oversight on program policies and assists with the research, writing,  and preparation of prevention and intervention portfolio grants

 

Participates in the hiring and performance evaluation process for subordinate  staff and makes recommendations for disciplinary action, as required 

Leads ARP team serving as the internal project management office by leading  projects to understand and act on ideas, trends, strategies and goals within their assigned programming to put practice into action 

Performs related duties as required 

NOTE: The list of essential duties is not intended to be inclusive; there may be other  duties that are essential to particular positions within the class. 

Key Skills 

Working knowledge of budget and project development/management Proven ability to make presentations in a variety of settings; and to speak and  write effectively 

Ability to form and maintain positive working relationships with staff and the  community 

Ability to prepare and execute budget recommendations 

Knowledge of the principles of organization, administration and management Proven track record in developing programs including outcome measures,  research questions and evaluation criteria 

Ability to plan and convene large groups of internal and external stakeholders 

Location: Department of Family and Support Services - Central Office Address: 1615 West Chicago Avenue 

Shift: Monday-Friday 

Hours: 9:00am – 5:00pm 

THIS POSITION IS EXEMPT FROM THE CAREER SERVICE. This is position is a  Shakman Exempt Position. Position is funded by the Local Fiscal Recovery  Funds(LFRF) and will be funded for approximately two years. 

Qualifications 

Graduation from an accredited college or university with a Bachelor’s Degree in the  Social Sciences, Human Services, Business Administration, Public Administration, or a  related field plus five years of experience in project management or administering programs of which three years is in a management/supervisory role related to the  responsibilities of the position, provided the minimum degree requirement is met. Other  degrees may be considered based on the appropriate corresponding work experience.  

NOTE: Master’s or Professional Degree preferred 

Disclaimer - "Accredited" means any nationally or regionally accredited college,  university, or law school where the applicant is enrolled in or has completed an  Associates, Bachelors, Masters, or Juris Doctorate degree program. 

Education & Employment Verification - Please be advised that if you are selected to  be hired you must provide, upon request, adequate information regarding your  educational and employment history as it relates to the qualifications of the position for 

 

which you are applying. If you received your degree internationally, all international  transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City  of Chicago cannot verify this information, any offer extended to you will be withdrawn  and you will not be hired. 

NOTE: You must provide your transcripts or diploma, professional license, or training  certificates at time of processing, if applicable. You must also provide your valid U.S.  driver's license at time of processing. 

NOTE: To be considered for this position you must provide information about your  educational background and your work experience. You must include job titles, dates  of employment, and specific job duties. (If you are a current City employee, Acting Up  cannot be considered.) If you fail to provide this information at the time you submit your  application, it will be incomplete, and you will not be considered for this position. 

Selection Criteria 

If interested, please submit a resume to the following: 

Olga Rivera, Executive Assistant 

Department of Family and Support Services 

olga.rivera@cityofchicago.org 

Residency Requirement: All employees of the City of Chicago must be actual  residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code.  Proof of residency will be required. 

If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process, please contact the City of Chicago, Department of Human Resources, at 312-744-4976 or disabilityaccommodations@cityofchicago.org. Please be prepared to provide information in support of your reasonable accommodation request. 

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST  BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT. 

The City of Chicago is an Equal Opportunity and Military Friendly Employer   


City of Chicago

Lori Lightfoot, Mayor


Department of Human Resources Christopher Owen, Commissioner