Salary Range:
Title: Youth Housing Care Specialist
Location: 4822 N Broadway Chicago, IL 60640
Schedule: Hybrid, Monday-Friday 8:30am-5:00pm
Summary:
Under the general guidance of the Program Manager, The Youth Housing Care Specialist will serve as the main point of contact and primary case manager for youth enrolled in the Neon Transitional Housing program. Outcomes are achieved through implementation of participants’ individual service plans (ISP), by providing ongoing housing case management services and connecting youth to needed resources in the community. The Youth Housing Care Specialist leverages industry knowledge and best practices to promote the mission and Vision of Heartland Human Care Services. Supports culture development and management efforts.
Essential Functions:
Duties & Responsibilities
- Completes intake paperwork with participants and gathers eligibility documentation. Orients participants to the program. Explains paperwork fully and completely. Rapidly engages participants and builds rapport and trust.
- Locates and secures appropriate private market housing units for homeless youth and provides advocacy services with landlords on behalf of program participants as needed.
- Uses Ansell Casey assessment and/or other appropriate assessment tools to create individualized service.
- Plans, follows up with participants to ensure progress is being made toward identified goals, and provides both case management services and referrals to community resources to assist participants in accomplishing program goals.
- Utilizes motivational interviewing techniques, maintains clinical understanding of how mental health influences behavior, and uses a trauma-informed approach in working with youth.
- Monitors the participants’ self-administration of medication as applicable.
- Completes file reviews and other quality assurance activities as required. Completes and writes case notes daily, uses electronic database(s), completes reports on time, and maintains participant files.
- Meets with employers, landlords and service providers to help resolve conflicts that might arise.
- Networks with other housing and youth service providers to ensure that the needs of the youths are
- adequately addressed.
- Administers funds for client assistance as per program policies and procedures.
- Participates in program and operational planning with Program Manager.
- Continues the professional development through active, self-initiated participation in/with supervision, in house training, conferences, seminars and independent study.
- Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies and program guidelines.
- Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.
- Transportation of program participants and/or Organizational property may be required.
- Works outside of regular work hours with a flex schedule may be required in order to visit participants when they are available.
- Other duties as assigned.