POSITION SUMMARY
The Senior Programs Specialist, Community Investment will have primary responsibility for the outreach, training, and technical assistance for the products and programs offered by the Community Investment department. The individual will work closely with his/her manager; the Community Investment team; and the Bank’s Members & Markets team. S/he will serve as a representative of the Bank to member financial institutions, to officers of governmental agencies, community development organizations, and other stakeholders on matters related to the use of the Bank’s affordable housing and community development resources. S/he will also have responsibility for the review and analysis of competitive Affordable Housing Program (AHP) applications and other specialized project- and program-related research and analysis.
ESSENTIAL DUTIES & RESPONSIBILITIES
· Cultivate and maintain the Bank’s relationships with member financial institutions, project sponsors, and other partners for the purpose of promoting the Bank and increasing the understanding and utilization of its Community Investment products.
· Provide technical assistance to members, project sponsors, and other organizations on the features and applications of the Bank’s Community Investment products.
· Develop and deliver web- and land-based training.
· Assist with drafting external guides and knowledge resources.
· Conduct outreach to members, project sponsors, and other organizations through a range of forums and events, training sessions, webinars, technical assistance, and other opportunities. Outreach will also be achieved via written communications in internal and external publications and social media channels.
· Review competitive AHP applications and provide advanced technical support to others charged with the same.
· Undertake special projects as needed, including serving as a lead on major topics of interest, such as researching a new initiative, or planning an event or conference.
· Review and assist with strategic planning activities including the AHP Implementation Plan and Community Lending Plan.
· Participate on the Community Investment Policy Committee and, on an as needed basis, the Community Investment Loan Committee.
· Participate in the development of process enhancements to improve operational efficiency, including the review and development of the AHP Feasibility guidelines, departmental policies and procedures, desktop procedures, and other forms and system enhancements.
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EXPERIENCE & EDUCATIONAL REQUIREMENTS
· 5+ years of banking or community development experience. Post graduate education may substitute for work experience.
· Bachelor degree with a concentration in Business or Public Administration, Finance, Real Estate, Urban Planning, Community Development, or other allied field.
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KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS REQUIRED
· This position requires a broad range of skills including an understanding of local, state, and federal housing and community development and affordable housing programs (e.g., Affordable Housing Program, Low Income Housing Tax Credit, Historic Tax Credit, bond financing, tax increment financing, down payment assistance programs, etc.).
· Working knowledge of the Community Reinvestment Act.
· Advanced knowledge of affordable housing (both rental and homeownership) financing structures.
· Must be able to independently analyze affordable housing development and operating budgets.
· Ability to communicate effectively and succinctly to a variety of audiences both in writing and orally, including public speaking and training.
· Demonstrated project leadership and management skills; strong interpersonal skills; ability to plan and prioritize work requiring input from several areas within the Bank.
· Able to analyze, apply, interpret, and communicate policies, procedures, and regulations effectively.
· Ability to take initiative in a fast-paced environment and work effectively and efficiently under pressure, either independently or as a member of a team.
· Ability to prioritize and manage multiple responsibilities.
· Advanced MS Office skills (Word, Excel, PowerPoint).
· Background and comfort in working with online systems.
· A respect for, and deference to, protocol and a deep understanding of the Bank’s brand and mission.
· Occasional overnight travel required.
