Salary: $74,300.00 - $85,000.00 Annually
Job Type: Full-Time
Department: MBTA - Office Perf Mgmt & Innov
Opening Date: 10/31/2023
Location: 10 Park Plaza, Boston
Job Number: 23-19820
Closing Date: 11/14/2023 11:59 PM Eastern
Full description and application are available here.
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
- Job Summary
The Senior Policy Analyst at the Office of Performance Management and Innovation (OPMI) will be responsible for managing and creating OPMI’s data products, as well as leading and creating technical solutions for reporting, research, and other processes for both MassDOT and the MBTA. Additionally, the Senior Policy Analyst will oversee the MBTA’s Open Data Portal, ensuring data is regularly updated and accurate.
This role has primary responsibility for managing OPMI’s data and technical projects. These include both those specifically requested within the organization and those self-generated within OPMI. Projects may include maintain existing and generating new datasets for the MBTA Open Data Portal, writing scripts using R or Python to automate performance measure calculations, and assisting other teams in identifying, preparing, connecting to, or creating data sources to enable their work.
To meet these responsibilities, the Senior Policy Analyst will carry out projects involving data from all areas of transportation, including public transportation, active modes, and car-based modes, to support activities and decision-making by all divisions of MassDOT and the MBTA. Projects will include data assessment, collection, cleaning, and visualization; data management and QA/QC; qualitative and quantitative data analysis; and best practice research.- Duties & Responsibilities
- Manage projects involving data collection, cleaning, qualitative and/or quantitative data analysis
- Design and implement programmatic solutions to access and visualize data, including retrieving data from APIs, cleaning large data files, and creating visualizations
- Clearly communicate technical requirements and complex data issues to a variety of technical and non-technical stakeholders and business partners
- Identify opportunities to enhance data reporting, collection, and analysis across MassDOT and the MBTA
- Manage the MBTA’s Open Data Portal
- Keep up to date and engaged in data and analytics topics in the transportation field as well as the primary transportation challenges in the agency
- As part of a collaborative team, prioritize and manage data projects, including identifying data needs, conducting data collection, cleaning, and analysis, reporting results within and outside the organization, and using research results to inform practice
- Work with various audiences (academic, practitioners, decision-makers, etc.) as appropriate to improve data sharing and management within MassDOT and the MBTA
- Establish and maintain organized, efficient, and standardized processes for work intake, prioritization, resource allocation, quality control, and release of findings
- Respond to data inquiries from customers, vendors, and internal partners
- Assist with other duties in OPMI as needed, including providing support to the Performance Management and Strategic Research verticals and cross-team projects
- Perform all other duties and projects that may be assigned
- May oversee a full-time Data Analyst position
- Minimum Requirements & Qualifications
- A Bachelor’s degree in business administration, statistics, public policy, economics, political science, history, urban planning, environmental studies, or related field
- Five (5) years of experience in quantitative analysis, research, or project management in transportation or related field. Independent research conducted in an academic program may be counted as work experience.
- Effective organizational, analytical, quantitative, qualitative, multi-tasking and time management skills
- Ability to learn quickly, take direction, and work independently, and ability to resolve issues with creative and collaborative approaches
- Expertise in at least one approach to advanced data analysis (e.g. GIS, SQL, Python, R, SPSS, or other)
- Advanced expertise in MS Word, Excel, and PowerPoint
- Substitutions Include
- A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement
- An Associate’s degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement
- A Master’s degree in a related subject substitutes for two (2) years of general experience.
- A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience
Job Conditions:
- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
- Ability to provide internal and external customers with courteous and professional experiences
- Ability to work effectively independently and as part of a team (or supervise, if required)
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service