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Program Associate - Shared-Use Mobility Center

Date Opened: November 15, 2023

Date Closing: December 31, 2023 (applications reviewed on a rolling basis)

Position Details: Full-time salaried position with benefits. Salary range dependent on qualifications: $50,000 - $65,000

Location: Based in Chicago or Los Angeles area , with hybrid remote/in-office work location model


General Overview: 


The Shared-Use Mobility Center (SUMC) is a non-profit public interest organization promoting multimodal transportation systems that work for all. Through pilot projects, research, capacity-building, and advocacy, SUMC helps communities realize a vision of an equitable and sustainable mobility future.


SUMC is expanding its research, convening, and technical assistance efforts through partnerships with the Federal Transit Administration, the State of California, and other public partners.  In particular, the Mobility Innovation Collaborative is a partnership with the Federal Transit Administration to support transit agencies, cities, and regions across the nation in adopting innovative, multimodal mobility solutions, encompassing mobility-on-demand, automation, new payment and data approaches, and improvements to transit access and information.


Full description and application are available here.

Position Overview: 

The Program Associate will work closely with SUMC’s Chicago and California teams to support the organization’s growing research and capacity-building work. The position presents a rare opportunity to work across the public and private sectors to shape the future of mobility around climate and social equity goals. 


SUMC staff are responsible for a wide range of duties in a thoughtful, creative, fast-paced atmosphere. Depending on needs at the time, the Program Associate will be responsible for conducting research, delivering technical assistance, writing and developing tools and resources, facilitating training and peer exchange, and managing administrative tasks. Subject matter is wide-ranging and may include transportation planning, community engagement, procurement, public-private partnerships, accessibility, data management, and innovative technology, such as trip-planning software, multimodal payment, and electric vehicle charging infrastructure. The Program Associate will have routine contact with transportation leaders and other practitioners doing some of the most innovative work at the intersection of mobility, equity, and climate. 


Program Associate Duties May Include: 


  • Contribute to engaging and educational resources such as guidebooks, fact sheets, case studies, videos, and podcasts
  • Conduct research, hold interviews, and collect other information about mobility projects for inclusion in the Mobility-on-Demand Learning Center
  • Contribute to development of analytical tools such as surveys, interactive maps, decision-support tools, and reporting dashboards
  • Coordinate and support trainings, workshops, and webinars, including sessions in SUMC’s annual National Shared Mobility Summit
  • Contribute to technical assistance delivered to program participants
  • Organize meetings and other peer exchange opportunities in information-sharing networks 
  • Track participation in SUMC programs through surveys and data management
  • Contribute to program planning and organizational strategy in collaboration with partners and colleagues
  • Facilitate and document relationships between SUMC and potential partners
  • Contribute to other communications efforts such as blog posts, newsletters, and social media feeds
  • Monitor & analyze website traffic, rankings, & other relevant performance metrics using tools like GA4
  • Secondary responsibilities including web design and programming (i.e.; WordPress and Foursquare platforms).


Required Qualifications:


  • Bachelor’s degree in a relevant field such as planning, public policy, or business administration AND at least two years experience in related work such as transportation planning or mobility industry operations, service development, or policy/public affairs

OR

  • Master’s degree in a relevant field such as planning, public policy, or business administration AND at least one year experience in related work

As well as: 


  • Experience analyzing and communicating transportation best practices
  • Strong attention to detail and independent time management skills
  • Excellent interpersonal, verbal, and written communication skills
  • Demonstrated ability to collaborate effectively with team members, including colleagues in remote locations


Preferred Qualifications:


  • Experience planning/operating public transit or mobility services such as carsharing, micromobility, ride hailing, or on-demand transit, especially in low-income communities and communities of color
  • Experience working with local or regional transportation agencies 
  • Ability to engage individuals representing a variety of cultures and personal/professional backgrounds with ease, adapting to the context both in-person and remotely 
  • Familiarity or experience with racial and social justice work and strategies 
  • Experience with technical analysis or policy/program evaluation applicable to the transportation sector
  • Spanish-language competency 
  • Experience using web analytics tools to identify and improve UX design and SEO 
  • Experience working with WordPress HTML, PHP and CSS 


Compensation and Benefits:


SUMC offers a salary and benefits package competitive with similar non-profit organizations in California and Illinois. Starting salary will be between $50,000 and $65,000. Benefits include substantial paid time off; employer-provided medical, dental, vision, disability, and life insurance policies with employer contributions; 401k retirement plan; and transit benefits.


Anti-Discrimination Policy:


The Shared-Use Mobility Center is an independent non-profit organization dedicated to inclusion in transportation, and we strive to reflect that mission in the composition of our staff. Black, Indigenous, People of Color (BIPOC) candidates are especially encouraged to submit applications, and we look forward to learning about the diverse experiences that can inform your work at SUMC.


The Shared-Use Mobility Center is an Equal-Opportunity Employer that does not discriminate against any employee or job applicant. Employment opportunities at SUMC are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment candidates are considered without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability, age, pregnancy, childbirth, genetics, marital status, veteran status, or, any other characteristic protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leave of absence, compensation, and training.


How to Apply:


Applications received through December 31, 2023 will be reviewed on a rolling basis, so applicants are encouraged to apply at their earliest opportunity.


Please prepare a cover letter, resume/CV, and writing sample and apply at https://sharedusemobilityctr.bamboohr.com/jobs/. 


We encourage candidates to discuss their personal connection to transportation equity in their cover letter. No phone calls, please.