INTERNSHIP: Volunteer and Goods & Services Associate, unpaid

Deborah’s Place Job Description (Volunteer Position)

Title: Volunteer and Goods & Services Associate

Reports to: Development Coordinator / Development Manager
Department Function: The primary goal of the Development Department is to contribute to the financial stability and visibility of Deborah’s Place, with a focus on external relations and generating revenue required to maintain a high level of quality services for women who have experienced homelessness. Department functions include: individual giving; corporate, foundation, religious and civic fundraising; government grants and contracts; volunteer management; data management; special events; in-kind contributions; and public relations.

Job Summary: This position is responsible for providing support to the Development Department including: coordinating in-kind contributions with program staff; coordination of donor acknowledgements and donor filing systems; responding to new volunteer requests; data entry of in-kind donations and volunteer information; and volunteer stewardship.
Start Date: October, 2010


Job Duties and Responsibilities

In-Kind (Goods & Services) Donation Program:

1) In-Kind Solicitation
a) Assist with identifying the unmet needs of program participants and seeking appropriate donations to address such needs
b) Work with program and administrative staff to maintain in-kind wish list and ensure it is publicized appropriately
c) Assist staff with identifying potential community-based partner projects (donation drives, etc.), analyzing fit with agency and programs, and developing collaborative projects that are mutually beneficial to the agency and its partners

2) In-Kind Data Entry & Acknowledgments
a) Ensure collection of in-kind donation forms from all programs
b) Enter all in-kind donation information into the Raiser’s Edge database, and assist with updating, maintaining, and ensuring integrity of donor database
c) Create and utilize Raiser’s Edge queries and the Mail Merge function in Microsoft Word to prepare timely acknowledgements of all in-kind contributions
d) Maintain organized files for all in-kind contributions

Volunteer Program:

3) Volunteer Recruitment, Response & Supervision
a) Develop and implement a tracking system to assist with placement of volunteers into available opportunities
b) Recruit for unfilled volunteer projects from current/potential volunteer email lists
c) Respond to all volunteers within two weeks of initial email/call to explain available opportunities
d) Supervise cleaning and landscaping groups at 2822 W Jackson, as needed

4) Volunteer Stewardship
a) Create and utilize Raiser’s Edge queries and the Microsoft Word Mail Merge function to prepare and send timely quarterly acknowledgements of volunteer efforts, as directed
b) Develop, implement, and report on volunteer satisfaction surveys

5) Volunteer Data Entry
a) Utilize tracking system to ensure collection of volunteer/intern info and hours from all staff
b) Enter all volunteer/intern hours and current/potential volunteer information into the Raiser’s Edge database
6) Other
a) Maintain required professional and job skills. Attend and participate in staff meetings as appropriate
b) Represent the mission and values of Deborah’s Place to participants, visitors, and others
c) Provide administrative support in other departmental functions as needed, including preparing correspondence and other documents, directing telephone calls, updating agency information on external websites, providing support for special events, fielding general inquires, and maintaining organization and upkeep of general department files
d) Other duties as assigned

Qualifications and Requirements
Education/Job Experience: High school diploma or equivalent and experience in a nonprofit or administrative setting required. Pursuing degree in nonprofit management or related field preferred.
Knowledge & Skills: Required: Confidence and experience with computers, word processing and data entry; Excellent oral and written communication skills; Ability to resolve conflict and solve problems, especially with external stakeholders; Passion for the mission of Deborah’s Place. Preferred: Experience with database queries; Experience coordinating volunteers; Familiarity with email marketing tools

Hours and Compensation
Compensation: This position is unpaid. We will work with your school to provide course credit or community service hours if desired. We will also provide you with a letter of recommendation upon completion of your service.
Hours: This position works two days each week at our administrative offices, 2822 W Jackson Blvd, Chicago, IL 60612. For our benefit and yours, a signed commitment agreement of minimum 3 months is required.

To Apply
Please send cover letter and resume to Sarah Letson, Deborah’s Place Development Coordinator, sletson@deborahsplace.org