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Housing Client Manager - Youngstown (OH) Neighborhood Development Corporation

Housing Client Manager
Youngstown Neighborhood Development Corporation
Youngstown, OH

Programmatic:
  • Assist in implementing YNDC's housing programs, including HUD-Approved Housing Counseling, Paint Youngstown, Strategic Acquisition and Rehabilitation (homeownership and rentals), and Community Loan Fund.
  • Develop client streams for homeownership and housing programming.
  • Conduct outreach related to the programs.
  • Complete client intake for all programs.
  • Provide HUD-Approved Housing Counseling and financial literacy services, including providing one-on-one pre- and post-purchase homebuyer and small business owner counseling, teaching homebuyer workshops, and facilitating home maintenance classes.
  • Maintain official programming records and documents, and ensure compliance with YNDC, federal, state, local and/or other applicable regulations.
  • Develop and maintain strong relationships with critical partners including: housing counseling agencies, realtors, banks, community organizations, and neighborhood groups.
Communications:
  • Manage and conduct outreach in strategic neighborhoods related to programming including: door to door outreach, collaboration with neighborhood groups, and presentations at neighborhood meetings.
  • Establish sound working relationships and partnerships necessary to manage successful programming initiatives.
  • Assist in marketing housing programming online utilizing relevant websites and social media.
Administration:
  • Maintain program and client files including: creation of new files and handling of all program and client filing in accordance with applicable regulations.
  • Assist in completing grant compliance and reporting.
  • Maintain a current working knowledge of significant developments, trends, and best practices in the field of neighborhood development, financial coaching, and community lending.
Competitive salary and benefits package provided.
TO APPLY: please send cover letter, resume and salary requirements to:
Email: info@yndc.org
Attn: Tiffany Sokol
NO PHONE CALLS PLEASE.

Equal Opportunity Employer Requirements

SKILLS/QUALIFICATIONS
  • Bachelor's; degree in business/public administration, social work, real estate development, urban planning, or related field from an accredited college or university.
  • Three plus years of increasingly responsible experience in business, social work, neighborhood development, housing, planning, or a related field.
  • High level of organization and detail.
  • High level of professional ethics.
  • Excellent written/oral communication skills and ability to utilize new technologies for communication.
  • Ability to manage relationships with program clients and neighborhood residents.
  • Ability to manage multiple projects/workloads simultaneously and prioritize effectively.
  • Ability to proactively solve problems with sound judgment and intuition.
  • Experience using Adobe Reader and Microsoft Office: Excel, Word, and PowerPoint.
  • Experience using Google functions, specifically Gmail and the Gmail calendar.
  • Ability to effectively communicate the organization's mission and vision.
  • Ability to work independently of and in collaboration with other staff of the organization.
  • Strong understanding of budgeting and personal finance.
  • Good personal credit. Applicant's personal credit report will be reviewed prior to hiring decision.
  • Ability to provide financial, credit, and housing counseling and receive and maintain certification necessary for housing counseling within two years.
  • Ability to become a Notary Public within 6 months.
  • Proven experience in working with neighborhood constituencies in urban neighborhoods.
Job ID: 7692275