Chicago, IL
An exciting and highly entrepreneurial organization committed to community development, preservation, and quality management of ‘at risk’ affordable rental housing is seeking a highly qualified individual to serve as Program Director for its Woodlawn Park Community located in Chicago, Illinois.
The Program Director will be experienced, creative as well as entrepreneurial and will lead and support the management and growth of multiple supportive service programs delivered by a core team of staff and community partners based at the Woodlawn Resource Center. They will oversee the delivery for four core functions of the Woodlawn Resource Center: (1) Financial Opportunity Center; (2) Bridges to Career Opportunities retail hospitality program; (3) Community Impact Initiative; and (4) Family Self-Sufficiency Program. This individual will also lead a staff of 5 team members and multiple service providers based in Chicago to employ implementation and delivery of the four core functions.
KEY RESPONSIBILITIES
Reporting to the Director of Community Impact, the successful candidate will perform the following duties:
Program Management and Sustainability
The successful candidate should also possess the following:
Salary is competitive and commensurate with experience. Benefits include full health and life insurance, a generous earned leave program, and a 401k retirement plan with company match.
POAH COMMUNITIES is an Equal Opportunity Employer.
About Woodlawn Park Community
The Woodlawn Park Community is home to over 300 households and 600 residents, including over 200 youth. New and renovated Woodlawn Park properties are the focal point of this revitalized community, with a diverse offering of mixed-rate rental apartments that provide comfortable and affordable homes to the families and investors who are attracted to this neighborhood’s many amenities – lush parks, growing business opportunities, and the University of Chicago.
About POAH Communities
Based in Boston, POAH and POAH Communities own and manage more than 8,500 affordable rental homes for families and seniors in nine states and the District of Columbia. The mission of POAH Communities is to provide high quality property management and customer service to the residents that live in our communities. POAH Communities provides connections to opportunities for our residents and partnerships that improve the quality of life in our communities. POAH Communities has a team of over 350 staff and maintains offices in Boston, Kansas City, Chicago, and Washington, D.C. POAH Communities is a company that develops and honors its employees and delivers long-term value to its owners and partners.
Job Type: Full-time
An exciting and highly entrepreneurial organization committed to community development, preservation, and quality management of ‘at risk’ affordable rental housing is seeking a highly qualified individual to serve as Program Director for its Woodlawn Park Community located in Chicago, Illinois.
The Program Director will be experienced, creative as well as entrepreneurial and will lead and support the management and growth of multiple supportive service programs delivered by a core team of staff and community partners based at the Woodlawn Resource Center. They will oversee the delivery for four core functions of the Woodlawn Resource Center: (1) Financial Opportunity Center; (2) Bridges to Career Opportunities retail hospitality program; (3) Community Impact Initiative; and (4) Family Self-Sufficiency Program. This individual will also lead a staff of 5 team members and multiple service providers based in Chicago to employ implementation and delivery of the four core functions.
KEY RESPONSIBILITIES
Reporting to the Director of Community Impact, the successful candidate will perform the following duties:
Program Management and Sustainability
- Oversee the overall management and growth of the Woodlawn Resource Center towards sustainability and meeting resident/neighborhood needs
- Ensure the approaches and best practices of the core functions are honored in program design, evaluation, and implementation
- Collaborate with property management, development and Choice Neighborhoods community partners to develop, revise and update program goals, budgets and performance systems
- Develop memorandums of understanding and independent contracts with partners and vendors
- Develop and maintain program manuals, systems, policies and procedures
- Collaborate with property management, development, and corporate team to seek grant opportunities and develop funding proposals
- Maintain accountability for job placement program implementation, FSS financial coaching, employer relationships and placement, and all training, monitoring, and reporting related
- Plan and lead recruitment efforts for new clientele
- Oversee all services to residents including: outreach and engagement, Individual Assessment Plans, and provision of services
- Collaborate with corporate Community Impact team, independent contractors, grantors and partners to evaluate operations and program curriculum
- Innovate to meet the dynamic and changing needs of residents and neighborhood target population and staff
- Hire, train, evaluate and overall support/supervision of staff team
- Support staff in developing their Professional Development Plans, encourage and nourish innovation and ownership of program outcomes
- Develop job descriptions and effective recruitment and hiring
- Work collaboratively with program partners (LISC, Citi, SGA, and Compass Working Capital) to ensure the effective utilization of resources, implementation of program models, and growth plan for the Woodlawn Resource Center
- Develop and maintain working relationships with program funders, partners, employers, institutions and other not for profit organizations to meet resident/neighborhood needs and ensure program success
- Supervise the effective utilization of the Financial Opportunity Center, Bridges to Careers, Family Self-Sufficiency and other Woodlawn Resource Center programs and outcomes utilizing the following systems: Efforts to Outcomes (ETO), POAH Integratec (PI), and Yardi (property management database)
- Report to program funders and other key stakeholders in collaboration with POAH Chicago development staff
- Effectivity utilize data and outcomes to drive program decision, design, and success.
- Ensure compliance of WRC programs and programmatic standards to meet client needs, achieve performance targets and outcomes, and stay within fiscal constraints
- Work within contract, grant and program requirements to meet timelines and reporting requirements
The successful candidate should also possess the following:
- Master’s Degree in Social Work, Business Administration, Public Policy or related field with a minimum of 5 years of complex program delivery and team management experience
- Proven track record of working effectively with and managing diverse staff and service populations
- Knowledge of data tracking systems and performance management models
- Skilled in budget creation and analysis; familiarity with a variety of financial information for the purpose of providing direction and support, making recommendations, maximizing use of funds, and/or ensuring overall operations are within budget
- Resourceful in solving problems and maximizing resources
Salary is competitive and commensurate with experience. Benefits include full health and life insurance, a generous earned leave program, and a 401k retirement plan with company match.
POAH COMMUNITIES is an Equal Opportunity Employer.
About Woodlawn Park Community
The Woodlawn Park Community is home to over 300 households and 600 residents, including over 200 youth. New and renovated Woodlawn Park properties are the focal point of this revitalized community, with a diverse offering of mixed-rate rental apartments that provide comfortable and affordable homes to the families and investors who are attracted to this neighborhood’s many amenities – lush parks, growing business opportunities, and the University of Chicago.
About POAH Communities
Based in Boston, POAH and POAH Communities own and manage more than 8,500 affordable rental homes for families and seniors in nine states and the District of Columbia. The mission of POAH Communities is to provide high quality property management and customer service to the residents that live in our communities. POAH Communities provides connections to opportunities for our residents and partnerships that improve the quality of life in our communities. POAH Communities has a team of over 350 staff and maintains offices in Boston, Kansas City, Chicago, and Washington, D.C. POAH Communities is a company that develops and honors its employees and delivers long-term value to its owners and partners.
Job Type: Full-time
Required degree: Masters
Required experience:
Social Work, Business Administration, Public Policy: 1 year
Social Work, Business Administration, Public Policy: 1 year