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Service Planner, Rail - CTA - Chicago, IL

Service Planner - Rail
Chicago Transit Authority 
Chicago, IL 

Analyzes data needed to develop, implement, and evaluate bus/rail service, and makes appropriate recommendations and plans. Conducts research to ascertain where the operating efficiency and service improvement can be attained. Evaluates major route(s) changes for Title VI and Environmental Justice implications. Administers contracted services, proposals, contract administration, and reports.

Primary duties and Responsibilities 
  • Completes running time analysis for rail lines to determine potential frequency changes. Develops specification to submit to schedules. 
  • Develops cost estimates for operational changes to rail. Provides specific direction on train consist through peak and off-peak periods. 
  • Reviews consultant studies as appropriate. Coordinates short-term rail changes with longer-term construction and extension projects. 
  • Meets monthly with Schedules and Operation staff to determine future needs on rail system. Evaluates recent changes and construction project timeline to determine appropriate service levels. 
  • Attends meetings and provides communication and information regarding projects, problems, or issues both internally and externally. 
  • Conducts fieldwork and research to gather information on various CTA facilities, operations, and service. Determines need to re-assign rail cars based on data. 
  • Performs related duties as assigned. 
EDUCATION/EXPERIENCE REQUIREMENTS
Requires a Bachelor's Degree in Urban Planning, Public Policy, Urban Design, Industrial Design, Transportation Planning, or a closely related discipline with academic instruction in transportation planning, operations, and/or policy analysis.

PHYSICAL REQUIREMENTS
Normal standing, sitting, walking, associated with office environment and occasional fieldwork.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Working knowledge of CTA rail and bus operations and service area.
  • Conceptual understanding of transit planning fundamentals, both economic and schedule-related.
  • Able to demonstrate research, analytic, quantitative, and evaluation skills.
  • Understanding of community and economic development, as well as demographic changes.
  • Working knowledge and competence in using GIS programs, scheduling software, spreadsheets, databases, and other data related technology.
  • Excellent oral and written communication skills.
  • Demonstrated ability to work and produce finished work products within a short time frame.
  • Ability to exercise good judgment.
  • Ability to work independently.
SALARY TARGET: $60,000 - $65,000. Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.