Financial Aid Associate (Student Services) - UIC Office of Student Financial Aid and Scholarships

 Hiring Department: Student Financial Aid

Location:  Chicago, IL USA

Requisition ID: 1022761

Schedule: Mon - Fri, 37.5 hours per week

Salary: $34.23 per hour

Posting Close Date: 9/27/2024

Description:

Under general supervision, the Financial Aid Associate, will provide financial aid guidance and assistance to students and parents in obtaining federal, state, institutional and private funding for college expenses. Responsible for training and supervising Financial Aid Coordinators and/or student employees.

Duties & Responsibilities:

Meet with and counsel students and parents in obtaining various sources of financial assistance funds. Provide information about available programs, procedures, and eligibility requirements.

Research and respond to inquiries, problems and issues that may arise from students, parents, UIC community and partners.

Monitors and remains current with available federal state and institutional programs and the specific eligibility and application requirements for each. Ensure compliance with federal, state, and institutional aid rules and regulations.

Assists and keep current the development of policies and procedures affecting financial aid programs processes throughout the year.

Participate and present financial aid workshops presentations and orientations for students, parents, and campus partners.

Monitors financial aid awards and reports daily; analyze data, identify problems, support processing institutional scholarships and recommend solutions based on established best practice.

Responsible for planning, assigning, and reviewing work to staff ensuring group objectives are met. Hire, train, develop and manage staff meeting area goal set by Director.

Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:

1. Bachelor’s degree in business, communications, humanities, social sciences, or a closely related field to the position.
2. One (1) year (12 months) of professional experience working in student services, financial aid/loans or a closely related field within higher education or a related agency.
3. Demonstrated experience with a broad range of duties within a student aid or athletic program is required.

NOTE: Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.

Preferred Qualifications:

• Knowledge of, and compliance with, Federal and State aid, and experience with institutional aid and other rules that relate to this position
• Supervisory or leadership experience.
• Commitment to providing good customer service
• Education and experience should reflect the responsibilities for financial aid or athletic compliance administration in a large and highly complex environment of financial aid programs and services to a diverse student body.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held.  Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required 180 days of employment.

Learn more/apply here!