Associate Director of Institutional Research
Southern New Hampshire University
March 27, 2015
Professional Area:
Other topics not covered above
Experience:
3-5 years
Location:
Manchester, NH
Shape the future of higher education at one of the nation's fastest-growing and most dynamic private, nonprofit universities. Help drive student success in a unique culture of innovation that values teamwork, openness and diversity. Enjoy a highly competitive benefits package from an organization ranked a Best College to Work For seven years in a row by The Chronicle of Higher Education.
Southern New Hampshire University (SNHU) is currently seeking an Associate Director of Institutional Research. The Associate Director is responsible for supporting the university's institutional research activities including collecting, analyzing, interpreting, and reporting information for strategic decision making. Serves as a subject matter expert in providing technical, analytical and research support to SNHU's University College, the unit supporting traditional-age undergraduates in a residential, on-campus experience. The Associate Director of Institutional Research reports to the Associate Vice President of Research & Planning and is a member of the Institutional Effectiveness Group in the Office of the Provost. This position will make recommendations that have substantial impacts to operating and capital budgets. This position will be available on or around June 1, 2015.
Southern New Hampshire University (SNHU) is currently seeking an Associate Director of Institutional Research. The Associate Director is responsible for supporting the university's institutional research activities including collecting, analyzing, interpreting, and reporting information for strategic decision making. Serves as a subject matter expert in providing technical, analytical and research support to SNHU's University College, the unit supporting traditional-age undergraduates in a residential, on-campus experience. The Associate Director of Institutional Research reports to the Associate Vice President of Research & Planning and is a member of the Institutional Effectiveness Group in the Office of the Provost. This position will make recommendations that have substantial impacts to operating and capital budgets. This position will be available on or around June 1, 2015.
- Design and implement ad-hoc and automated reports through SQL and other related programming languages through the use of querying tools
- Maintain an interactive academic dashboard to provide essential key indicators to the university. Conceptualize and design further enhancements as determined by user needs
- Process and manage the university’s data and reports via a scheduler tool in support of the Associate Vice President of Research & Planning
- Develop and manage surveys concerning informational needs of various units while delivering comprehensive summary reports for multiple stakeholder audiences
- Maintain automation of Course Evaluation summaries for different audiences
- Design and support ancillary Microsoft Access databases and SharePoint sites to store unique data needs of various campus units
- Maintain active engagement with different units on campus to foster effective collaboration. Work closely with appropriate college offices in research and statistical analysis that may be needed for various projects
- Provide workshops and consulting service/training to faculty and staff about best practices to interpret data and understand reports for strategic and operational decision-making
- Work with and train student interns
Job Requirements
- A master’s degree in the social sciences, business, education, information technology, or related field
- 3+ years of experience in a research, analytics, or related position
- Experience with querying tools such as Cognos, Informer, Crystal Reports, SAS Web Intelligence, or Microsoft Query
- Detailed knowledge of Excel formulas and pivot table functions
- Conceptual understanding of relational databases
- Ability to communicate complex results clearly – especially to nonspecialists – in written and graphical formats as well as through presentations
- Ability to complete complex tasks with minimal supervision
- Ability to manage multiple projects and tasks
- Excellent verbal and written communication skills