Youth Engagement Specialist, BuildOn - Chicago, IL

 About the Role

buildOn seeks someone who is experienced, passionate, and committed to working with youth and giving back to their community through service and education.

Core Job Responsibilities

DAY TO DAY

• Program Representation - Represent buildOn as the sole buildOn staff at one designated partner high school.
• Student Recruitment - Recruit students to serve with buildOn in their communities.
• Lunchtime Recruitment - Table, service-centered activity, and/or flyer sharing during student lunchtime.
• Student Fair Tabling - Set up a buildOn table at school-wide student fairs. 
• Classroom Presentation - Introduce buildOn to students through “ in-class presentations”.
• Transitional Recruitment - Connect with students and recruit them to join buildOn in-between classes.
• Trek Recruitment - Recruit students to build a school in one of our partner countries.
• Afterschool & Weekend Service - Plan, organize, and lead students in meaningful service learning projects with community organizations with a strong focus on people to people Direct Service. Schedule: 2-3 Afterschool Service Opportunities each week + a Saturday service project each week. 
• In-Class Service Learning - Collaborate with teachers to facilitate up to 6 In-class service learning lessons per month.  
• Weekly Program Meetings - Host program meetings to build relationships with students and provide space for students to voice interests, ideas, and concerns as it pertains to their community. Schedule: 1 Per Week.
• Student Leadership Team - Establish a student leadership team to support, grow and enhance the programmatic experience at your designated buildOn school. 

ADMINISTRATIVE 

• Weekly Salesforce Data Input - Use Salesforce platform to enter student engagement each week.
• Monthly Engagement Report - Write monthly engagement logs and use monitoring reports to innovate and pivot to improve programs and meet goals.
• Monthly Regional Service Planner - Forward plan your service projects/activities for the month ahead.

Additional Essential Skills

• Demonstrated skills as a teacher/facilitator or experience working side-by-side with teachers/facilitators, particularly implementing service-learning projects
• Knowledge of the systemic issues that inhibit the growth of communities and a strong desire to use service to develop youth
• 2+ years of engaging youth in the classroom or extra-curricular programming
• Ambition - A deep commitment toward achieving goals on an ongoing basis!

LEARN MORE/APPLY here!

Community Engagement Specialist at BP2025 - Remote

 

This role is volunteer - Unpaid

What we're looking for

As a Volunteer Community Engagement Specialist, you will play a vital role in fostering a vibrant, inclusive, and well-organized online community for BP2025. Working closely with the Community Operations Manager, you will ensure smooth member interactions, monitor communications, and address concerns to maintain a positive and respectful space.

List of Activities

• Actively engage with BP2025 community members on Discord, fostering an inclusive, supportive and well-organized environment.

• Draft, monitor, and implement communications on Discord, ensuring alignment with BP2025’s approved guidelines and policies.

• Act as a liaison between the community and leadership, sharing user feedback and advocating for member needs.

• Enforce community guidelines, policies, and procedures while maintaining a positive and inclusive atmosphere.

• Collaborate with the Community Operations Team on community events, addressing member concerns and operational challenges to support BP2025 growth.

• Provide reports on community engagement metrics, support ticket trends, and key insights to guide engagement strategy.

• Attend bi-weekly team meetings to stay informed on team priorities and updates.

Time Commitment: Approximately 10+ hours per week, depending on community needs.

Qualifications

• Experience managing & engaging with online communities, preferably on Discord

• Experience with support tools like Zendesk, Slack, or similar platforms for ticket management and team communication.

• Strong written and verbal communication skills for creating engaging, guideline-compliant content and resolving member inquiries.

• Proficiency with technical tools and the ability to work independently, with basic troubleshooting skills.Knowledge of community management best practices, with an emphasis on fostering inclusivity and engagement.

• Analytical skills to identify trends in member feedback or issues that may require escalation or adjustments.

• Ability to work collaboratively in a remote environment, demonstrating adaptability and teamwork.

• Passion for BP2025’s mission and commitment to creating a safe and welcoming online space.

• Attendance at bi-weekly Community Operations team meetings.

Learn more/APPLY here!

Engagement Specialist - Assertive Community Linkage, Thresholds - Chicago, IL

 

• Full-Time

• Locations

  Showing 1 location

  Stroger Hospital
  1969 W Ogden Ave
  Chicago, IL 606123765, USA
  

Job Details

Description

The Engagement Specialist, Stroger Linkage is a member of the Assertive Community Linkage Team under the Cook County Health and Human Services (CCHHS) project aimed at reducing Emergency Department (ED) use. The Engagement Specialist reports to the Team Leader, Stroger Linkage.

The Assertive Community Linkage Team works with high utilizers of the Stroger Hospital ED, who have multiple presentations due to unmanaged mental health and/or substance use conditions. This team will work closely with the staff of CCHHS, Stroger Hospital, and the Thresholds Crisis Team at Stroger Hospital to locate and assertively pursue engagement with assigned individuals. The team will provide mental health and care coordination services in the community and will assist people with applying for Medicaid, Supplemental Security Income or Social Security Disability Income (SSI/SSDI) and other public benefits. The team will help people access resources, including short‐term or emergency housing. The team will also work to link people with community‐based primary healthcare and psychiatry, will assist people with getting prescriptions filled, and will coordinate transportation to follow‐up medical appointments. The Assertive Community Linkage team will also work closely with Thresholds Evaluations Department to monitor member engagement and outcomes and report to CCHHS. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Coordinates with Stroger Hospital and Thresholds Crisis Team to identify members to target for engagement.
• Provides initial outreach to member at Stroger, inpatient psychiatric hospitals, or in the community.
• Develops relationships with inpatient psychiatric hospitals to facilitate discharge planning for assigned members.
• Assesses member’s personal, medical, social, emotional, and environmental situation to plan for transition from the hospital, linkage and treatment course.
• Provides community support, engagement activities, transition linkage, case management and other services as need to support members in addressing needs aimed at achieving stability.
• Provides brief interventions using evidence based psychosocial treatments, (Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI) as clinically indicated.
• Advocates and assists members with securing short‐term or emergency housing, which includes, but is not limited to obtaining identity documents, obtaining proof of benefits or income, searching for housing, completing housing application and paperwork.
• Transports members to appointments as needed to support recovery.
• Collaborates with the entire Assertive Community Linkage Team on engagement strategies, safety planning, clinical consultation, and problem solving to support member’s needs and linkage to necessary supports.
• Intervenes with collateral sources, agencies, bureaucracies, facilities, and families on the members’ behalf. Advocates and assists with problem solving/resolution that will help the member access and utilize support from the community.
• Identifies and investigates available resources in the community.
• Assists in the application process for public benefits and entitlements such as Medicaid and Social Security.
• Maintains the quality, validity and confidentiality of personal health information and individual case records according to HIPAA, privacy practices and Thresholds standards.
• Completes Medicaid compliant service notes in a timely manner.
• Provides accurate and timely information to their supervisor(s) on all member related topics.
• Completes all assigned paperwork in a timely fashion.
• Perform other related duties and/or projects as assigned. 
• Schedule: Monday-Friday 8:30am-5:00pm 

EDUCATION

• Bachelor’s degree in social work, psychology or closely related field required.  

EXPERIENCE

• Experience at working both independently and in a team‐oriented, collaborative environment.
• Demonstrated proficiency in the use of e‐mail, data reporting, record keeping and MS Office applications.

SKILLS/CERTIFICATIONS

• Current and valid Driver’s License required.
• Daily access to a personal car and willingness to provide transportation to members required.
• Must obtain and maintain $100,000/$300,000/$100,000 liability insurance coverage. Subject to validation every 6 months. Must be 23 years of age and must meet all insurance carrier’s requirements. Subject to annual Department of Motor Vehicles license verification. 

WHAT SETS THRESHOLDS APART

• Competitive pay – Pay range: $24.00 - $27.16/hour / $49,920 - $56,500 annually 
  • Commensurate with education, licensure, and experience.
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance, choice of 4 medical insurance plans
• 403(b) retirement plan with 3% employer match 
• Robust employee assistance program (EAP)  
• Public service loan forgiveness 
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) 

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. 

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Learn more/APPLY here!