Office Specialist - CAPU, Chicago (Upward Mobility Program) - Chicago, IL

 

Agency Statement & Essential Functions

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

• Evaluates, resolves, and reconciles case assignment discrepancies credited to private agency foster case contracts. 
• Provides data compilation and/or entry for case searches, case or provider status/history, and special projects as requested by the Deputy Director, Associate Deputy Director, Division Business Manager, or other appropriate staff; mediates payment issues between the Department and private agencies. 
• Provides guidance and technical assistance in overall data entry support to Divisional staff as well as Purchase of Service staff, to include instruction on rules and procedures regarding payment systems, case opening and case closing, procedures and utilization of DCFS mainframe database functions and computer software. 
• Maintains responsibility for more difficult assignment determinations, research, and investigative work and problem solving. 
• Researches prior home segments to determine if additional emergency placement is allowed, extended, or if it must revert back to a regular board payment rate. 
• Serves as primary contact for agency downsizing and closings. 
• Monitors and maintains data for Case Management Monthly Travel Report. 
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

 

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college, and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience. 
• Requires ability to keyboard accurately at 30 wpm. 

 

Conditions of Employment

• Requires ability to pass a background check. 

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Education Major

Secretarial/Business. 

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Family Advocacy Outreach Coordinator, DCFS - Chicago, IL

 

Essential Functions

The Illinois Department of Children &Family Services is seeking an organized, professional, and results oriented individual to serve as Cook County/Northern Region Family Advocacy Center Outreach Coordinator. Subject to Management approval, this position will plan, conceptualize, monitor, and coordinate the Departments outreach activities for Family Advocacy Centers (FAC) with assigned regions. The position will monitor program services provided to children and families who are Department involved and receiving community-based services to ensure Department policies and procedures are effectively and consistently implemented. The position will also conduct contract compliance, program monitoring, and/or fiscal management reviews of assigned providers to ensure compliance with contract terms & address program plan performance outcomes. This position provides a great opportunity for someone who is interested in playing a role in ensuring the quality of services provided to children and youth. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills & strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of children & families of Illinois.  

• Serves as Cook County/Northern Region Family Advocacy Center Outreach Coordinator.
• Serves as liaison to Family Advocacy Centers with assigned regions.
• Conducts contract compliance program monitoring, and/or fiscal management reviews of assigned providers to ensure compliance with contract terms and to address program plan performance.
• Attends, conducts, and/or participates in various meetings, community events, and work groups as assigned.
• Maintains and enters complex information and systems of data collection, to ensure that provider reports, annual audits, and narrative reports are submitted within timeframes indicated in the program plan. 
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• knowledge, skill, mental development equivalent to completion of a Masters degree. 
• requires two years of progressively responsible professional experience in community organization, social service work, or in program planning and development.

Conditions of Employment

1. Requires a valid Drivers License, daily access to an automobile, and proof of vehicle insurance. 

2. Requires ability to pass a background check. 

3. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. 

Education Major

social work or a related human service field

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Advocacy Specialist, DCFS - Springfield, IL

 

Position Summary

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Advocacy Specialist. Subject to management approval, this position will manage case situations which are made directly or referred to the Advocacy Office involving complaints, problems, concerns, questions, requests for service and information, and clarification of laws, policies, and procedures. The position will conduct research and analyze case situations, designing activities to correct problems and resolve issues. This position will also provide immediate intervention on specific cases that are brought to the attention of the Director’s Office from a variety of sources. This position provides a great opportunity for someone who is interested in working to resolve complaints and problematic issues related to case situations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational and communication skills, with strong leadership capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Advocacy Specialist
• Researches Department policy and prepares necessary information for review by administrative staff
• Provides immediate intervention on specific cases that are brought to the attention of the Director’s Office from a variety of sources such as high-level administrators, media, legislators, and the Governor’s Office
• Coordinates and facilitates complaint or problem resolution using statewide resources and contacts that include field, regional, and central office staff in other agencies
• Develops and drafts responses for the Administrator’s signature for the Governor, Director, Deputy Director, Legislative Office, and other administrative and executive staff
• Identifies and assesses specific issues requiring the attention of the Inspector General
• Collaborates with the Office of Education and Transition Services regarding Youth Advisory Board (YAB)
• Utilizes interpersonal communication skills with considerable independence
• Utilizes computer skills to maintain files, research cases, and obtain necessary data to assess and strategize case situations
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of a master’s degree
• Requires two years of progressively responsible professional experience in community organization, social service work, or in program planning and development

Preferred Qualifications

• 2 years of experience analyzing and reviewing case situations in a public or private social welfare agency
• 2 years of experience conducting an official complaint and problem resolution process in a public or private organization
• 2 years of experience conducting research in a public or private organization
• 2 years of experience in a public or private organization utilizing thorough knowledge of the structure, organization, and methods of social welfare institutions
• 2 years of experience in a public or private organization utilizing advanced technical ability to analyze and evaluate programs and operations

Conditions of Employment

1. Requires ability to travel in the performance of duties. Requires appropriate, valid driver’s license.
2. Requires ability to pass a background check.
3. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

 

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Office Associate, IL DCFS - Illinois City, IL

 

At a glance

$46–60K/yr

Medical, dental, and vision coverage plus paid time off

Onsite, based in Illinois City, Illinois, United States

Work in person from the location

Job

Full-time

US work authorization required

Location:  Throughout the State of Illinois

 

​Agency: Department of Children and Family Services
Class Title: OFFICE ASSOCIATE 
Skill Option: Keyboarding 

Salary: $3,852 - $5,046 (Anticipated Starting Salary $3,852/mo Step 1b)
Job Type: Salaried
Category: Full Time 
County: Union
Number of Vacancies: 10
Plan/BU: RC014

 

Bilingual candidates in English and Spanish are highly sought after and may be eligible for additional compensation.  

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

 

Position Overview

The Illinois Department of Children and Families Services is seeking an organized, professional, and energetic individual to serve as Team Clerical.  Under Direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff.  The position will answer phones, greet visitors, maintain files, and perform general clerical functions.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join or innovative team to help make a positive difference int eh lives of the children and families of Illinois.

Essential Functions

• Serves as Team Clerical
• Answers incoming phone calls and greets visitors
• Establishes and maintains case files
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
• Provides clerical office support as a secretary to the team supervisors and professional staff
• Orients professional and other clerical staff regarding Departmental rules and office procedures
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

Conditions of Employment

Requires ability to pass a background check. 

Work Hours: M-F 8:30am to 5pm  
 

Posting Group: Office & Administrative Support

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

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Case Assignment & Placement Team Supervisor, DCFS - Chicago, IL

 Agency: Department of Children and Family Services

Class Title: CLERICAL SUPERVISOR-OFFICE ADMINISTRATOR IV - 29994 
Skill Option: Keyboarding 
Bilingual Option: None 
Closing Date/Time: 11/27/2024
Salary: Anticipated Starting Salary $4766/Month Full Salary Range $4766-$6632/Month
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Case Assignment and Placement Team Supervisor.  Under direction, this position will monitor clerical staff engaged in the provision of complex, specialized functions requiring the application of agency policies and procedures and the utilization of independent judgment.  This position will provide oversight of the determination of appropriate DCFS codes and MARS/CYCIS screens for inputting placement payment, case registration, case opening, and medical eligibility information.  This position provides a great opportunity for someone who is interested in providing support to the Department’s child welfare efforts through the supervision of supporting staff engaged in the case assignment and problem resolution process.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership skills. We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.

Essential Functions

• Serves as Case Assignment and Placement Team Supervisor. 
• Keyboards a variety of documents and complex materials, including correspondence, department statistical data, highly technical reports, department forms, and other complex reports. 
• Serves as working supervisor. 
• Conducts quality assurance review of front-line work product and problem resolution work products to ensure the quality of work produced by staff meets established standards and complies with established policies and procedures. 
• Attends staff meetings. 
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of two years of study at a secretarial/business college and two years of experience OR completion of high school and four years Office Assistant experience OR four years of independent business experience. 

Conditions of Employment

• Requires the ability to pass a background check

LEARN MORE/APPLY here!