METROPOLITAN FAMILY SERVICES
POSITION DESCRIPTION: EXEMPT
TITLE: REGIONAL SITE SUPERVISOR, METROPOLITAN PEACE INITIATIVES
ABOUT METROPOLITAN FAMILY SERVICES:
Metropolitan Family Services (MFS) empower families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857 Metropolitan Family Services has been the engine of change that empowers Chicago-area families to reach their greatest potential and positively impact their communities. In collaboration with community partners in Chicago and dedicated funders, MFS established Metropolitan Peace Initiatives in response to record levels of homicide and community violence. The goal of this initiative is to provide a comprehensive, long-term approach to reduce homicides resulting from gun violence. This framework brings together community-driven strategies that empower community-based organizations to intervene with those individuals at the highest risk of driving the violence while working with the overall resident population to transform perceptions and realities of their community. This holistic framework responds to high-risk incidents while also being proactive in preventing situations. A goal of this strategy is to increase the collaboration of community-based organizations across communities.
ESSENTIAL FUNCTIONS:
The Regional Site Supervisor will oversee all aspects of program management for their service area.
Under general supervision of the Director of Program Operations.
RESPONSIBILITIES:
Evaluate Key Performance Indicators (KPI’s) and provide feedback for corrective actions based on observations
Review monthly reports with Program Directors/Managers to review data
Complete quarterly reports for each agency
Attend and evaluate Light in the Night events. Provide feedback to agencies based on observations
Attend site meetings
Provides consultation to staff to ensure implementation of best practice methods of service provision, data collection, management and administrative practices.
Utilizes cross-site expertise to develop best practice service models and in resolving barriers to their implementation
Responsible for maintaining quality and quantity of services and documentation of processes, successes, and challenges. Keeps abreast of client service needs and participates in planning for them.
Work collaboratively with the Program Supervisor to carry out Partnership goals and look for other opportunities for program development
Coordinates with Data Analyst to use outcome data to inform program practice
Assures integration of multi-service, multi-disciplinary, and systems approach to program.
Works effectively with diverse staff and service population.
QUALIFICATIONS:
Bachelor’s degree in Social Services or related field. Master’s degree preferred. Five years of experience as a program supervisor with increasing levels of responsibility. Mobility for travel to Neighborhood Safety Teams is required. Ability to work effectively with diverse individuals and groups is necessary.