Technology Manager, Active Transportation Alliance

Technology Manager

The Technology Manager develops and maintains Active Trans’ websites, databases, and other office technology. The Technology Manager is responsible for the look and functionality of our online presence and email marketing campaigns. Developing and managing the organization’s CRM database is also a key job responsibility. This position reports to the Director of Marketing.

Primary Responsibilities
Maintain and update Active Trans’s portfolio of websites. Design and develop new websites as needed.
· Maintain Activetrans.org, which runs on Drupal 6.
· Maintain Bikethedrive.org, which runs on Wordpress 2.8.
· Maintain other sites using Dreamweaver and FTP
· When new sites are required, determine needs to determine if a CMS will be needed or if static pages developed in Dreamweaver will be necessary. Develop new site accordingly
· Maintain domain registry entries for all sites, and SSL certificates for sites that need them
· Run weekly backups of all websites to our local server
· Develop HTML email templates and messages. Understand the limitations of HTML as displayed in various email clients, and limitations of what the bulk email system can do.
· Manage and report on website traffic using Google Analytics
· Increase website traffic by managing Google Adwords campaigns

Maintain membership/donor/constituent database
· Serve as primary contact with CRM vendor
· Manage CRM vendor’s development timelines. Ensure on-time delivery of customizations.
· Implement and maintain website/CRM integration
· Train staff on usage of CRM system
· Assist staff in the creation of reports in CRM system.

Keep office workstations, printers, and servers secure and in good working order. Manage network administrator.
· Manage and maintain Windows Small Business server
· Manage relationship with server monitoring, support, and backup vendor.
· Maintain a group of 25-30 windows PCs
· Spec out and order new hardware as needed
· Wire up new junction boxes for network and phone connections in the office as needed.
· Train users to access the network remotely

Find or develop new and innovative ways to use technology to interact with our members and other constituents.
· Read nonprofit technology blogs and forums, find out what other nonprofits are doing and use insights to improve our work
· Keep membership with NTEN (nonprofit technology network) and attend webinars and conferences
· Keep abreast of new trends in technology

Potential for Technology Manager to supervise staff Graphic Designer.

Qualifications
· Experience designing, building, and maintaining websites and content management systems. Direct experience with Drupal highly preferred.
· Direct experience with XTHML, PHP, CSS, Javascript, and Apache web servers
· Experience with electronic communication (building HTML e-mail templates)
· Experience with Small Business Server 2003/2008 and related software, including Exchange Server 2007 and Trend Micro AV. Experience configuring Sonicwall VPN devices a plus.
· Familiarity with Constituent Relationship Management (CRM) systems. Direct experience with Z2 Systems’ NEON CRM preferred.
· Relational database skills, including MySQL and Microsoft Access.
· Strong desktop support skills, including ability to troubleshoot PCs, Macs, printers, and software
· Experience with related tools including SSH, FTP, Remote Desktop, and Telnet

Salary and benefits
$35,000. The Active Transportation Alliance offers a progressive benefit program that includes health, dental, and retirement options.

How to apply
To apply, please send a resume and cover letter to Ethan Spotts at ethan@activetrans.org. Please put “Technology Manager” in the subject line.

No phone calls or faxes, please. The deadline for submissions is Feb. 4, 2010.
We are an equal opportunity employer; women, persons with disabilities and persons of color are encouraged to apply.