Position
Title: Business Systems Analyst Lead Department:
Information Technology
Join our Team! At
IHDA we strive to create and maintain a work environment that promotes
diversity, recognition and inclusion. IHDA is committed to hiring and investing
in individuals of diverse talents and backgrounds to ensure a range of
perspectives and experiences inform and guide our work of financing affordable
housing in the state of Illinois.
Who we are: The
Illinois Housing Development Authority (IHDA) is one of the Nation’s preeminent
Housing Finance Agencies and one of the State’s ten largest financial
institutions. Our mission is to finance the creation and preservation of
affordable housing across the state. IHDA oversees more than 20 federal and
state programs on behalf of the state of Illinois and serves as one of the
state’s primary resources for housing policy and program administration. For
over 50 years, IHDA has led the state in financing and supporting affordable
housing.
Summary: The
Business Analyst Team Leader has advanced knowledge of computer applications
from both the business and technical perspectives. The Business Analyst Team
Leader reviews, analyzes, and evaluates business partner needs to develop
solutions that support business and technical needs. Responsible for intake of
project requirements, definition of scope and objectives. The Business Analyst
Team Lead assists in developing new business procedures, modifying existing
procedures to fit new business models, and identifying and coordinating
solutions to application errors. Provides leadership within the Business
Analyst Group by managing communication of team projects to the Assistant
Director of Business Analysts and Help Desk. Contributes to moderately complex aspects
of a project, leading other BA’s in implementation of application releases.
Essential Functions:
•
Facilitates communication between business
partners, vendors and other Information Technology Systems functions to
coordinate system support solutions.
•
Partners with IT peers, such as Application
Development, Infrastructure and Help Desk.
•
Work diligently to partner with and thoroughly
understand the business functions they are supporting
•
Responsible for the development and management
of timelines for multiple projects.
•
Gathers and documents the necessary information
on requirements and systems operations to assist in the development or
modification of a system.
•
Participates in system development and
maintenance decisions • Ability to assess situations and
determine appropriate action or solution
•
Monitors problems reported for existing systems.
•
Coordinates business application upgrades and
user acceptance testing (UAT). Assists users with development of testing
schemas for applications under development or maintenance.
•
For problems that cannot be resolved by the IT
Help Desk, the business analyst provides the next level of support from a
technical and business standpoint
•
Identifies trends in support of applications and
provides feedback for adjustments in training and gaps in processes
•
Documents systems, writes and maintains guides,
and develops and maintains systems standards and procedures.
•
Oversight of the Business Analyst Team reporting
directly to the Assistant Director of Business Analysts
•
Provide weekly, monthly and as required status
reports on the progress of all projects the Business Analyst team are working
on
•
Provide support, mentoring and guidance on the
overall efforts of all Business Analyst’s within the team
•
Assists with the flow of information within the
business analyst team, translating where necessary to ensure everyone is on the
same page
•
Monitors and coordinates enterprise application
releases to ensure applications are current to support requirements with
vendors
•
Facilitates or leads kickoffs for application
release updates
•
Responsible for independently creating possible
solutions to problems, looking beyond the obvious solutions and considering how
the solution impacts other variables.
•
Performs post implementation review of required
documentation for change management projects. Ensuring documentation is
retained in a central repository for reference.
•
Other duties as required
Education and Experience Requirements:
•
Master’s degree in computer science, Information
Technology preferred or other related field, or 6-10 years’ experience as a
Business Systems Analyst.
•
Strong prioritization, organizational and
communication (oral and written) skills.
•
Experience authoring business requirements and
technical specification documents.
•
Proficiency with Microsoft Word and Excel.
•
Ability to work independently and meet
time-sensitive project deadlines.
•
Working knowledge of loan origination and
servicing systems or financial accounting systems is a plus.
Physical Requirements:
Alternating between sitting, standing, and walking. Ascending and descending
stairs. Crouching and stooping. Pushing and pulling. Reaching overhead or
below. Repetitive tasks movements (filing, keyboarding, copying). Lifting,
carrying, and moving objects of up to 10 -15 pounds.
What We Offer:
•
Paid time off, plus paid holidays
•
Currently in a hybrid work arrangement, but
candidates must reside in Illinois at time of hire.
•
Medical/dental/vision/life insurance plans
•
Short/long term disability
•
Tuition reimbursement
•
Flex spending
•
401K plan – immediate vesting
•
IHDA employees may be eligible for federal loan
forgiveness programs.
Must be a resident of Illinois or willing to relocate. Flexible
scheduling is available, upon completion of a sixmonth probationary period.
To apply, submit resume to:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ee890b7a-c9a4-4880b61b-79abf60f096e&ccId=19000101_000001&jobId=468850&source=CC2&lang=en_US