Title: Administrative Clerk (Community Development)
Type: part-time
Location: Schaumburg, IL
Pay: The salary range for this position is $18.75 - $27.34
This position involves handling various administrative tasks, including data entry, maintaining filing systems, and updating records. This position performs a wide range of general office duties to include, but not limited to, answering phones, directing inquiries, typing, copying, scanning, mail distribution, and providing general support. The role requires strong organizational skills and attention to detail to ensure smooth daily operations.
The preferred work schedule is Monday to Friday, 10:00 am - 2:00 pm.
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The Village of Schaumburg is a thriving community of 78,723 residents located 11 miles west of O’Hare International Airport and approximately 26 miles northwest of Chicago. Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home to the second-largest concentration of retail, office, and commercial activity. Notable village distinctions include being rated as an excellent or good place to live by 95% of respondents in the National Community Survey; having multiple highly-awarded and accredited departments; being selected as a Best-In-Class-Employer by Gallagher for midsize employers and being recognized as a Better Business Town by The Better Business Bureau of Chicago and Northern Illinois.
The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be.
NOW ACCEPTING APPLICATIONS FOR THE POSITION OF:
Administrative Clerk (Community Development) part-time
Interviews will be conducted as applications are received. This position will remain open until filled.
JOB SUMMARY:
This position involves handling various administrative tasks, including data entry, maintaining filing systems, and updating records. This position performs a wide range of general office duties to include, but not limited to, answering phones, directing inquiries, typing, copying, scanning, mail distribution, and providing general support. The role requires strong organizational skills and attention to detail to ensure smooth daily operations.
The preferred work schedule is Monday to Friday, 10:00 am - 2:00 pm.
JOB DUTIES:
1. Provides general administrative support for department staff, supporting all departmental programs.
2. Answers incoming phone calls and provides routine information, or properly routes calls for appropriate resolution. Assists walk-in customers with requests, questions, and complaints. Enters customer service requests and provides general information on issues.
3. Conducts basic research and data entry in village databases and software programs.
4. Assists the department by entering information and scanning documents such as inspection reports and contractor licenses into village databases.
5. Receives, sorts, opens, dates, stamps, and distributes incoming mail; prepares and routes outgoing mail.
6. Copies, sorts, and collates documents for assembly.
7. Files documents as appropriate.
8. Prepares routine correspondence and proofs for accuracy. Types moderately difficult material that may require the exercise of judgment in processing information within a specified format.
9. Serves as FOIA officer, directing requests to divisions within the department and other departments.
10. Performs other duties as assigned.
QUALIFICATIONS:
1. Education equivalent to a high school diploma.
2. A minimum of six months of experience in general office work or customer service.
3. Proficiency with current computer technology, job-specific software, and customer service systems.
1. Education equivalent to a high school diploma.
2. A minimum of six months of experience in general office work or customer service.
3. Proficiency with current computer technology, job-specific software, and customer service systems.
STARTING SALARY RANGE: $18.75 - $20.90 per hour working up to 19 hours per week. Salary dependent on qualifications. The salary range for this position is $18.75 - $27.34. This position is represented by a union; you may refer to the AFSCME collective bargaining agreement available on our website.
Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.
BENEFITS:
Part-Time employees are not eligible for benefits.
ABOUT THE VILLAGE OF SCHAUMBURG:
The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be.
The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be.
Our Core Values are the heart and soul of how we operate. Customer service, integrity, respect, teamwork, and trust are the values we dedicate ourselves to with the goal of providing excellent services and programs to meet the needs of our community and those within our organization. They guide our actions and serve as the framework for the decisions and contributions we make every day – at every level. Each member of the Schaumburg team is valued, belongs and provides essential services to the residents, visitors, and businesses of Schaumburg. We are proud of the rich diversity of the Schaumburg community, and we want employees to bring their own unique capabilities, experiences, and characteristics to their work in serving the community. The characteristics of humility, empathy, respect, and open-mindedness are cornerstones of our organizational culture. The success of the village depends on our employees, and we are committed to helping employees continue growing and developing in their careers.
SELECTION PROCESS:
The candidate screening process may consist of an application review, skills testing, employability assessment, interviews, and other job-related testing or verifications. Chosen candidates will be subject to background checks and a criminal history investigation. The top candidate will need to successfully complete the post-offer qualifying pre-employment medical examination and drug screen (including cannabis).
Individuals requesting reasonable accommodations under the Americans with Disabilities Act to complete the application process should contact the Human Resources Department at 847-923-3900.
The Village of Schaumburg is an Equal Opportunity Employer